Shobi’s travel diary
October 28, 2024
4/5 Stars - Great Stay Marred by One Disappointing Experience
I recently spent a wonderful few days at Andaman Beach Suites Hotel, nestled in the heart of Patong, and had a fantastic time exploring this vibrant city's food, culture, and stunning beach.
The Good:
- Perfect location: walking distance to restaurants, shops, and the beach
- Spacious, beautiful, and calming room with a soothing white color scheme
- Friendly and helpful receptionists made check-in and check-out seamless
- Vibrant city atmosphere and delicious local cuisine
The Not-So-Good:
- Unfortunately, our room was cleaned by a housekeeping staff member who seemed to help themselves to my brand-new, unused cigarettes and lighter. This was a first for me in all my hotel stays, and it raised trust concerns.
Despite this incident, I loved overall experience in this Hotel. The pros far outweighed the cons, and I appreciate the hotel's efforts to provide a comfortable and enjoyable stay.
Recommendation:
To management: Please address this housekeeping issue to ensure guests' trust and security.
To potential guests: Don't let this incident deter you. Andaman is still a great choice, with its fantastic location, lovely rooms, and warm reception.
Rating Breakdown:
- Location: 5/5
- Room: 5/5
- Service (Reception): 5/5
- Service (Housekeeping): 2/5
PS; Unfortunately I didn't take photo and I have videos and not able to share here.