Kata Garden Resort

Kata Garden Resort Reviews

Kata Garden Resort

32 Patak (West, Mueang Phuket, Phuket Province, 83120, ThailandView Hotel Details
Kata Garden Resort
Kata Garden ResortKata Garden ResortKata Garden Resort
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Kata Garden Resort Guest Reviews

3.3/5
27 review
Verified reviews
Location3.4
Amenities3.2
Service3.3
Cleanliness3.3
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All reviews(27)
Positive reviews(18)
Reviews with photos/video(6)
Great location(5)
Negative reviews(9)
W. Luiz Souza
Deluxe Room
Stayed in Dec 2023
Couples
2 review
1.0/5
Posted on Jan 6, 2024
I will never stay in this hotel again, it ruined my vacation. It’s better to pay half price for q AirBNB then to stay in this place. There service is horrible, and believe me, the staff is not friendly. Is the worst breakfast I ever had in Thailand. The location is good. The place is also clean well decorated. But, for me, the service is the most important thing. They kept a very Claud lamp outside our balcony that make our room shiny like a sun the whole night. Even after I friendly complain many times, they said they will switch off some how in the next day; and never happened. I spent the whole week with that light even during the night. They treat me as a fool. I went there to rest and I spent most of the days without having any sleep. I’ve seen many other guests complaining about the same reason, and they seems didn’t care. I hope if you see that, it makes your mind to do not make the same mistake I did. Because something has to change in this place.
Guest User
Superior Room
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 29, 2023
Nice Garden lots of green, good location, quiet area, close to Karon beach
Dima Di
Deluxe Room
Stayed in Apr 2023
Couples
5 review
4.0/5
Very Good
Posted on May 21, 2023
The hotel is really a paradise if you consider a cozy nice location. Rooms a big, a little bit old, but I guess that also gives a flair. Bring enough mosquito repellent, this hotel is on the heart of nature, those little Bastards are just too many! 😂
Евгений
Superior Family Room
Stayed in Feb 2024
Family
4 review
3.5/5
Posted on Feb 19, 2024
We stayed in this hotel for 2 nights in February 2024. The impressions are twofold, firstly positive, the location is close to Katya and Karon, the walk is about 10 minutes maximum. There is a night market nearby where you can eat inexpensively, along the road there is a 7/11, where we bought all the necessary drinks))). Now about the negative aspects, the rooms are old, smell damp, water drips from the air conditioner straight onto the floor, I had to put a towel on it. The view from the room’s window was on a concrete wall half a meter from the window. There are only 3 sockets per room, so choose either a TV, a kettle or a telephone))). . Because We have 4 phones with children, we have never turned on the TV, and it is very ancient, almost a tube one. There is a swimming pool, but it is quite small, but for those who like to dive, the depth on one side is 2.7 m and it is very heavily chlorinated; the children’s fingers were all corroded by the chlorine. As a result, we don’t want to return to this hotel, but the territory is beautiful and the location is convenient, but the number of rooms spoils the whole impression....even going up the hill wasn’t that stressful.
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Guest User
Superior Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 28, 2023
I liked the hotel, the location is good. And the staff is very friendly.
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Guest User
Superior Room
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Mar 18, 2024
There for almost two weeks, as a family. The first room was nice, upstairs, lots of greenery and lots of stairs. It was too far for me, so we changed to a room near the pool. No view but newer. The pool is nice. Sufficient loungers. The breakfast is ok. Could be better@ But it's ok. The restaurant is extremely overpriced. And not very good. Always almost empty. The location between Kata and Karon is great. You can book with confidence.
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Kakakatov
Deluxe Double Room
Stayed in Dec 2023
Couples
6 review
4.2/5
Very Good
Posted on Jan 2, 2024
Not a bad hotel, but rather similar to the style of the resorts in the Krasnodar region in Russia. The pool is not bad, there is enough space for everyone. There are a huge number of cafes nearby, close to both Kata and Karon beaches, within a 5-10 minute walk. The golden mean for a budget holiday
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Guest User
Superior Room
Stayed in Jul 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Sep 29, 2023
The room is good.
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Guest User
Deluxe Room
Stayed in Feb 2023
Couples
3 review
1.0/5
Posted on Mar 6, 2023
The hotel facilities are very average, there are too many mosquitoes, the room is full of mosquitoes, the first night when I arrived, the sheets were dirty, and I changed them after I told them the next day, thinking it was very quiet. It's not quiet either. There is a restaurant and bar at the door. It will get better after 12 o'clock. If you are afraid of mosquitoes, don't stay here. I stayed for five days because I couldn't check out the room.
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OWEN168168
Deluxe Room
Stayed in Feb 2023
Family
12 review
2.5/5
Posted on Apr 29, 2023
Booked two rooms, one room had the sound of a Torah machine at night, like the sound of an outdoor air conditioner
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มามี๊นุช
Superior Room
Stayed in Jun 2023
Travel with friends
1 review
3.0/5
Posted on Aug 3, 2023
good shady atmosphere Good service restaurant..
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Jiajia771127
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 21, 2024
Early check in is possible and the staff was friendly. Reasonable price and nice access to the beach. Stayed here for two nights. Air conditioning was nice than that of another hotel yesterday... The sound of air conditioner was loud but was okay with me.
Response from Property: Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 6, 2024
Terrible! We checked in (that alone should have tipped us off, so slow, unable to pay with card due to issues)… Eventually we were taken to our room, past the pool, which, whilst not green, was cloudy. As a pool owner, I know how heathy water looks, and I would not have swam in that. We arrived at our room, to find a large gap in between the door and frame (hello mosquitoes), and the most uncomfortable, hard bed, you could feel every spring. We decided not to stay within about 2 minutes of arriving, and returned to reception. As I had booked online, they would not process a full refund, but after some disagreement, they did agree to refund all except the commission paid to the website. Given that they had misrepresented their hotel online, I’m not sure this was fair, but was worth it to get out of there. 0 stars, would not recommend to anyone. Fortunately, we found a much nicer, and cheaper hotel pretty much next door.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 2, 2023
The bed was like a rock. It took me 4 days to get use to it. Free breakfast coupons were given to me. But they the breakfast was not free. After a couple of days they finally told me it was not free and had to pay for it. I agreed to pay the day they told prior to ordering food. They told me I was good. Then when I went to check out they tried to charge me for the days I did not know it was not included. They did not charge me for the breakfast. But still kind of shady way to get charged for a simple breakfast that was suppose to be free. Thanks I may visit and stay again, but not sure.
Guest User
Stayed in Feb 2023
Couples
2.0/5
Posted on Feb 6, 2023
We only had two nights at this hotel and had no running water for 12 hours! This included being able to use the toilet or sink, when it was finally fixed the flow was very poor. Rooms are very dated, dark, shower was dirty and had a clump of the previous persons hair in the tray, the pool is nice but there were only 7 sun beds! the grounds of this hotel are very pretty but I’m afraid I would not recommend it to anyone ☹️ really disappointed