COMO Point Yamu, Phuket

Guests praise the immaculate cleanliness and varied breakfast. They appreciate the spacious, elegant rooms and exceptional service. However, some mention the accommodation lacks certain amenities.

This is our second stay in this beautiful hotel. Service is top notch and the breakfast is excellent. However, the room probably needs some refurbishment eg the sofa in our suite felt damp and was worn out. As the hotel is located on a cliff, there is no direct access to the beach. The hotel’s location is quite secluded so you probably have to want to just stay in the hotel (and eat there) or rent a car to see the rest of Phuket. It is difficult and expensive to get a taxi or Grab car to go out and/or return.

The pros- Upon checking in, I was really impressed with how Como Point Yamu has a melange of modern and contemporary European aesthetics with Thai elements which surprisingly work really work well together. It took approximately 40 mins to get to the airport and 40 mins to get to central Phuket. The hotel is beautifully styled and feels like a luxurious retreat. The room very clean and spacious, and we were able to get a room with a large bath tub (as requested) and even a balcony with a view of the bay. The are a lot of activities to keep you busy during the day- yoga/stretching classes, beach walks, bracelet making classes, towel folding classes, etc which were complimentary. Enjoyed using the gym facilities as well. For breakfast- the selection was plentiful (buffet and a la carte menu) and there were a lot of fresh fruits and juices to choose from. Especially enjoyed the chocolate muffins. Breakfast is at La Sirena which is by the pool, and has a wonderful view of the sea. The Pad Kra Pao from the in-room dining menu one of the favorite things I had during my trip. Some points that can be improved- Staff and hospitality may be inconsistent. The reception staff were very friendly but the communication regarding activities prior to checking in seemed to had not been well coordinated. The massage I had booked had not been confirmed due to a technical/communication error. The Como Shamabala staff were really great and professional. I had a massage in the past at the Como Shambala Spa which was one of the best, but this time the massage therapist did not reach my expectations. Upon informing the staff, the team called for the therapist to provide a session. Regarding a breakfast staff- For the a la carte menu (1 order per person) I was not able to finish the fried rice which I didn’t want it to go to waste so I asked if we could get it to go. After it had been packed up, the staff which handed it to us (pretty sternly) said we were not allowed pack up food. If only the staff had told us that this couldn’t be done, we would have understood. At the Como in Ubud we were able to get the food to go- but policy might be different. Overall- it was a wonderful experience especially for the price, and would definitely stay here again.