Centara Hotels in Phuket

Excellent four, after renovation! The room is spacious, we booked 2 queen size beds. Clean, comfortable, everything you need is there. Cleaning every day, no complaints. 3 swimming pools, good breakfasts. The location is excellent, everything is within walking distance. Many wrote about the construction nearby, yes there is, but it does not cause discomfort. It seems that after the end of construction for such a hotel, the prices will clearly become higher, the level of the hotel is good. We will definitely be ready to come back again!

Hotel is right on the beach in Karon (only hotel which offers this I believe) so the location is perfect for those who want beach access. Nothing else in the nearby area though, apart from a beach restaurant called Daengs - very reasonably priced food and drinks here; you will visit this place plenty rather than eating and drinking in the hotel. Compared to what you get outside, the hotels prices are high and you’d be foolish to eat all the time in the hotel with so many great food options in Karon, Patong and Kata. Karon town centre is about a 15-20 min walk along the beach - you have to cross a river on the beach so be prepared to get wet feet. Otherwise the walk into town is on a busy road with no walkway, so be prepared to use Bolt (this is best for Phuket NOT Grab) or a taxi to get anywhere from this hotel unless you walk along the beach. Our room was huge - Premium Room - and we had a huge wraparound balcony. However the balcony seemed like a bit of a waste of space (the “lounge” area was outside) - personally I think if it’s going to be designed as a suite with a lounge area, that should be inside the room not on the balcony as it was a waste of space. I’d probably only book this room category if I liked sitting outside all the time - a standard balcony with more space inside would’ve worked better. Having said that, the buildings and the grounds are IMMACULATE and BEAUTIFUL and you really do feel like you are staying in a paradise resort. The pool areas are great, there is a lazy river, slides and a cliff you can jump off - it’s a lot of fun for water babies! The only downside (other than no 7-11 or no other restaurants nearby) is that there are a LOT OF STAIRS to tackle here at the resort. There seem to be only 2 x elevators which will take you from the ground floor up to the bedrooms - and they are situated at either end of all the blocks. We stayed in block 4 and it was a 15 min trek back to the room from the pool. Or you walk up 72 stairs…yes, 72 stairs, to get to your block. Not advisable for elderly or infirm people. If there were more elevators (and clearly marked step free access) then this would make the resort a lot better.

I recently stayed at this hotel, and it was an amazing experience! From the moment I stepped into the lobby, the staff was incredibly welcoming and attentive. The room was clean and spacious, with a very comfortable bed that gave me a great night’s rest. The hotel’s facilities were top-notch, especially the pool and gym, which allowed me to relax during my trip. The restaurant offered a wide variety of delicious food. Overall, my stay exceeded expectations, and I will definitely recommend this hotel to my friends. I’m looking forward to staying here again! --- This review highlights the service, facilities, and overall experience, making it suitable for a five-star hotel review.

The villas are old but kept clean and I am very happy with the place itself. There are two pools which were a bit buggy but otherwise clean (they are under trees so a few bugs is understandable). We also had 3 tiny geckos in our room so if you are scared of lizards be wary. The breakfast was really great with a lot of choice and was refilled quickly when requested. The initial service was great, especially coupled with the fantastic views we were very excited. The desk staff, especially the man who seemed to be a manager, were lovely and polite. However there seemed to be a disconnect between them and all other staff teams. We were very surprised on our second day when we came home at 2pm to find that housekeeping hadn’t been at all. We had requested extra water the day before so were looking forward to that being replenished (since it was so hot and we were obviously dehydrated), our beds being made and new towels being provided. We had none of that. We had to call and request housekeeping come, then of course didn’t want to be around when they were in the room so found a reason to go back out. We also had to specially request more of the “complimentary” water. After that fiasco we were of course then astounded the next day when housekeeping hadn’t come AGAIN by 2pm. When we called this time the desk staff seemed confused when we brought up the day before so obviously aren’t communicating well. This time they also took one of our towels? On a day I was very sick, it felt like pulling teeth to be able to buy bread and butter in the restaurant, despite having seen it at the breakfast. Our final annoyance was when checking out. Check-out is at 12, so at 12 we called for the shuttle to take us and our luggage to the front desk (it is a trek even without luggage). We waited for about 20 minutes and had to call a second time even though the shuttle journey takes about 5 minutes and supposedly runs constantly. We were lucky not to have a flight coming up but couldn’t help but imagine if we had. Overall we had a good time, but feel that for the price and how long the hotel has been running, the service was sloppy and should have been much better than it was.

Happy Holidays. We have a long holiday with a very big room (2 bedrooms, 2 toilets and 1 big living room with a kitchen area) that is good and suitable for a family of 5 like us. My children love the swimming pool, balcony, sports room and hotel cat. Good location, it is near the beach and food is within a short walking distance. It is the first time for my children in Phuket. Everything is ok and safe for them. Good service, all reception staff are very friendly especially Khun Bou and a lady with long hair who has a beautiful smile and helped us a lot. We are happy to see the security at the entrance. They smiled and said ”Sawasdee karb” every time we passed by. We like the sea views from both the bedrooms balcony and mountain view from the living room to have lunch and watch the sunset, no need to find any restaurant because we have everything from our rooms, just need to buy food from outside. The few things that would be better if they can improve is the bathroom sink is too high for my little daughter, a lot of dried leaves in the pool and noises from the pubs which alerted us a few days but later we got used to it. But overall it is ok. Good 😊 😊 😊 😊 😊