Hotel near Karon Beach,Phuket23.1% of visitors choose this area
With a stay at Phuket Orchid Resort and Spa in Karon, you'll be near the beach, a 3-minute walk from Karon Beach and a 2-minute drive from Kata Beach. This 4-star resort is 5.1 mi (8.2 km) from Patong Beach and 11 mi (17.6 km) from Kamala Beach.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this resort include babysitting (surcharge), an arcade/game room, and gift shops/newsstands.
Enjoy international cuisine at Le Bayon, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 524 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and bathrobes.
BBoon Pin2025.05.13
This hotel is very close to Karon beach, we can walk to the hotel in less than 5 minutes. We stayed in this hotel on a weekend so it is quite crowded during breakfast time and the pool usage rate is quite high here due to multiple water slides and kids pool
Hotel near Patong Beach,Phuket30.6% of visitors choose this area
Beyond Patong is centrally located in Patong, a 3-minute walk from Patong Beach and 8 minutes by foot from Bangla Road. This 4-star hotel is 1.5 mi (2.4 km) from Jungceylon Shopping Center and 4.1 mi (6.6 km) from Karon Beach.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Patong? This hotel has 4650 square feet (432 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and minibars.
OOnTheVirg2025.02.19
Convenience and Location!! This hotel offers everything you need to enjoy your stay in Phuket. It is located about 100 meters from the beach. The base of the hotel has a gym, laundry service, and NIGHT MARKET!
Out of conveince we at at the market under the hotel most evenings. It was just too convenient. Additionally, there is a 7-11 across the street for all your other needs.
Hotel itself has a rooftop pool accompanied by great staff that got us checked in early and helped us arrange plans throughout the trip, free of charge. I would 100% recommend this hotel for anyone wanting a great hotel on a moderate budget.
With a stay at Wyndham Grand Nai Harn Beach Phuket in Rawai, you'll be a 2-minute drive from Nai Han Beach and 8 minutes from Rawai Beach. This luxury hotel is 3.7 mi (5.9 km) from Kata Beach and 4.8 mi (7.7 km) from Karon Beach.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Grab a bite to eat at BUA - All Day Dining, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Treat yourself to a stay in one of the 353 individually decorated guestrooms, featuring fireplaces. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
QQisin2024.09.23
The cleanliness of both the hotel and the pool area was good, making for a very comfortable stay. The staff were friendly and always ready to help with any questions or requests I had.
The breakfast offered a great variety of options. Overall, I highly recommend this hotel for anyone looking for a pleasant and relaxing getaway. I will definitely be returning!
229 reviews
8.7/10
Price from
£44
per night
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Hotel near Kata Beach,Phuket17.8% of visitors choose this area
Sugar Marina Hotel -POP- Kata Beach provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.Several chosen accommodations at Sugar Marina Hotel -POP- Kata Beach have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Within specific rooms, a refrigerator, bottled water, instant coffee and instant tea is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Sugar Marina Hotel -POP- Kata Beach as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Sugar Marina Hotel -POP- Kata Beach. Make sure to discover the readily available beach at hotel.Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
รรับจบเรื่องเที่ยว2025.05.25
Sugar Marina Hotel -POP- Kata Beach is a hotel that has only recently opened. It is new and very clean. The rooms are in POP ART Retro style, which will appeal to teenagers and families. There is a large swimming pool in the middle of the hotel. Every room has a pool view. The rooms are spacious, comfortable to sleep in, and smell clean. They are decorated like a photo studio. Anyone who likes taking photos will definitely love this. The breakfast is full, with bacon, salad, coffee, and many other things. You can relax all day without having to go anywhere.
Hotel near Bang Tao Beach,Phuket1.8% of visitors choose this area
When you stay at HOMA Cherngtalay in Choeng Thale, you'll be in a national park, within a 10-minute drive of Surin Beach and Bang Tao Beach. This upscale aparthotel is 4.8 mi (7.7 km) from Kamala Beach and 10.8 mi (17.3 km) from Patong Beach.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Free self parking is available onsite.
Make yourself at home in one of the 423 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and minibars (stocked with some free items), and housekeeping is provided daily.
CCDLovestoTravel2025.03.02
Great stay at HOMA Cherngtalay with our dog.
Room had everything we needed and was plenty big enough for the three of us.
Location was perfect. Just a few minutes walk from all the action of Boat Avenue, Porto de Phuket & all the restaurants and bars in the local area.
Staff were friendly and efficient. I had an issue with the safe one day and maintenance arrived within 10 minutes. Loved the handy app for communicating with the front desk and seeing everything that was going on. We didn’t really have time to make much use of the classes, but it was nice to have fitness classes available, as well as other events like music in the restaurant.
The only thing that would put me off staying again was the price. We booked it last time because we wanted to take our dog and not many hotels allow it. But if it wasn’t for that, there seemed to be other, cheaper options around in the local area that we might have explored.
Hotel near Rawai Beach,Phuket2.1% of visitors choose this area
With a stay at Meet Holiday Hotel in Rawai, you'll be in the entertainment district, a 4-minute walk from Rawai Beach and a 4-minute drive from Promthep Cape. This beach aparthotel is 4.9 mi (7.9 km) from Kata Beach and 7.3 mi (11.8 km) from Karon Beach.
Relax at the full-service spa, where you can enjoy massages and body treatments. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Relax with a refreshing drink at one of the 5 beach bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers.
MMarjan2025.04.16
The hotel is beautiful in a super convenient spot at Rawai beach. The rooms are clean and spacious. The shower is good. There are two garden pools but I felt the chlorine level in the pool was over the standard amount. They provide breakfast which is good for the price paid. I will definitely go back next to this hotel next time in Rawai.
Hotel near Patong Beach,Phuket30.6% of visitors choose this area
When you stay at You Dee Hotel in Patong, you'll be near the beach, within a 5-minute drive of Patong Beach and Bangla Road. This hotel is 2.5 mi (4 km) from Karon Beach and 5.5 mi (8.8 km) from Kata Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Enjoy international cuisine at You Dee Hotel Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars.
CCaptain0709202025.03.17
I’m coming back again the hotel are very beautiful view on the top floor with a swimming pool. Staff very nice smile and helpful. Room is clean and change linen everyday. Breakfast is good. Location is good near the beach for 5-10 min by walk and near the center of Patong
Hotel near Rawai Beach,Phuket2.1% of visitors choose this area
When you stay at kana international hotel in Rawai, you'll be by the sea, within a 15-minute drive of Rawai Beach and Big Buddha. This hotel is 4.6 mi (7.5 km) from Kata Beach and 6.1 mi (9.8 km) from Karon Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and a picnic area.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access is available to keep you connected.
TTW20242024.10.15
Booked a family room and got room 201 with a king bed and a queen bed. The pool view room looks exactly like in the description, very large with a balcony. They just changed the shower set and the toilet so both are brand new. Very good bed quality and linen. We slept so well. Simple buffet is good enough to start the day. Front Desk staff are very welcoming and efficient. Fast check in and out. I think the man who came for a short conversation in the restaurant is the cook. Another man wearing short pants with no shirt who went into the kitchen and went out looks like manager. Good parking space. There’s a short walk from the main street to hotel Reception. When you cross their beautiful grass garden, you’ll see the stairs. Walk up a few steps and walk pass another garden, you’ll see the ocean. Water was high this morning so we didn’t go down. Not sure if water level will be lower in the afternoon or not. One of my photos shows the hotel viewed from the seaside.
Hotel near Patong Beach,Phuket30.6% of visitors choose this area
Located in the lovely area of Patong, Baankasemsuk Hotel enjoys a commanding position in the shopping, beaches, nightlife hub of Phuket. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ban Zaan Fresh Market, Sweet Lemongrass Massage, Patong Football Club.Baankasemsuk Hotel offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas. In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, private pool, internet access – wireless (complimentary) , non smoking rooms to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the private beach, fitness center, sauna, outdoor pool, diving. Discover an engaging blend of professional service and a wide array of features at Baankasemsuk Hotel.
LLuis Felipe2024.10.19
Bed was a bit hard. The whole time the bathroom floor was wet because the water came from the roof. The bedroom door didn’t inspire confidence.
Hotel near Kata Beach,Phuket17.8% of visitors choose this area
When you stay at Pamookkoo Resort in Karon, you'll be near the beach, within a 5-minute drive of Kata Beach and Karon Beach. This 4-star hotel is 6.2 mi (9.9 km) from Patong Beach and 12 mi (19.4 km) from Kamala Beach.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 512 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
DDennis Mase2025.03.24
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions, shops, restaurants and the beach. I particularly want to point out the GM of the hotel Mr Glenn Ferrer. He went above and beyond with his hospitality, and we truly appreciated it. His professionalism made a big difference. He made our experience memorable. He turned a regular day into something special with his kindness and effort.—We'll definitely be back because of him and will definitely recommend staying at this hotel.
2450 reviews
8.7/10
Price from
£35
per night
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9.0/10
Good
TTamolwan ChansaengBeautiful location with stunning ocean views from the hilltop. The breakfast buffet was amazing, offering a wide variety of delicious options. The overall layout of the hotel feels a bit like a maze due to the many stairways, but it adds some charm to the experience.
The only downside for me was the mattress in my room — it was quite firm. I noticed my friend’s room had a softer mattress, so it seems the comfort level may vary between rooms.
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£65
8.8/10
TTwinkletoesA beautiful and small resort. Very quiet, yet very family friendly. Highly recommended if tranquility is your thing. Perfect for my partner and me. However, you might want to consider the lack of variety in dining options. Two out of the three restaurants offer the same menu, which can get repetitive after a few days, although the food is delicious. Housekeeping can be a bit unpredictable with their timings. Also, watch out for the prices of water. It's a peculiar review. If you seek relaxation and nothing more, then this resort is ideal — it boasts a stunning beach with the perfect view of a Thai sunset. Lovely facilities and welcoming staff. But if you desire a diverse range of Thai cuisine and cultural experiences, it may be better to opt for a location closer to the city.
Hotel near Mai Kao Beach, Phuket 3.2% of visitors choose this area
Price per night from:£71
8.5/10
NNeil NicholasFrom the front desk, cleaning staffs and restaurant servers all did their best and made me and my wife feeling comfortable as we spent our wedding anniversary weekend there.
Location is very good with beach right in front, many souvenir shops, massage shop, drinking places and restaurants to try.
Room is a bit dated but it is big enough and clean for our stay. Breakfast options is good enough, from Thai, Chinese, Indian and Western to eat. Servers there were all helpful and cooks kept replenishing them dishes.
Pool were so full most times too, when in the room you can sometimes hear our neighbours if they moan loudly or closes the room doors.
Overall it is good place to stay and great for families.
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£56
8.5/10
TThe KimHimA lovely hotel with excellent service. The check-in experience was delightful, thanks to Madmee, who was exceptionally kind, energetic, and welcoming—setting a great tone for the stay. The team members operating the golf carts were also outstanding, ensuring seamless transportation around the property.
The room was spacious but had a low decoration, and the design and furniture felt a bit dated. However, the cleanliness was impeccable, which made up for the aged interiors.
Breakfast was excellent, and I had one of the best Eggs Benedict dishes here. However, the service was lacking—staff were not very attentive and were often engaged in conversations with each other, including those from the kitchen team. On the bright side, used plates were cleared promptly.
Overall, it’s a good hotel, though it lacks a beach and is a bit far from town and local dining spots. Despite these drawbacks, the staff’s warmth and service make it a pleasant place to stay.
Hotel near Kamala Beach, Phuket 1.6% of visitors choose this area
Price per night from:£96
8.5/10
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The nature phuket was such a beautiful hotel. I booked deluxe room for 3 nights. Amazing mountain and sea view. Room. Was so spacious. The sliding doors was a impressive idea. Balcony so big and me and my girl had a good time over there. Walking distance to kalim beach. Staff so friendly, especially NUT from front desk. Unfortunately I have to check out 2 days earlier, due to leg fracture at island hopping. Missed the pool side experience. Strongly recommended. Best hotel for relaxing and have fun.
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I had a wonderful stay at The Nature Phuket. I booked a deluxe room for three nights, and it was fantastic. The mountain and sea views were breathtaking, and the room itself was spacious and well-designed. The sliding doors and large balcony were particularly impressive, providing a great spot for relaxation with my partner. The hotel is conveniently located within walking distance of Kalim Beach. The staff were exceptionally friendly, especially Nut from the front desk, who was incredibly helpful. Unfortunately, I had to check out two days early due to a leg fracture from an island-hopping trip, so I missed out on the poolside experience. Despite this, I highly recommend The Nature Phuket as a top choice for a relaxing and enjoyable stay.
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£45
8.5/10
SSophieInchinaWe have just finished a 5 night stay here. I was so impressed with how well kept the grounds were. All the staff were so attentive, friendly and helpful. From the ocean beach club staff members, to the other restaurants.
I like the idea of the little bus into the resort and not allowing other vehicles to enter, this makes it much quieter and safer. However it is a little tricky to collect deliveries, especially if you have children.
All the food we ate from breakfast, to lunch at the cafe karon, Andaman lounge & ocean beach club was very tasty, perfect portions and reasonably priced. I liked the allergens were all noted clearly on every menu, very detailed as my daughter has a dairy allergy so this was so helpful. The service at breakfast was wonderful, I travelled alone with my young daughter and “Punch” looked after us each morning, ensuring my coffee was non dairy milk. She even said to take some cereal and banana for the long journey for my baby. Very kind and considerate service thank you.
The bell boys were so helpful and efficient with the luggage even helping with the stroller. “Mea” and “Yos” particularly stood out with their polite and helpful service.
A couple of things to mention which can be improved.. the entrance to the Kids club has stepping stones so almost impossible to navigate with a stroller which was hard. And there isn’t a ramp so I either had to carry it down the stairs or leave it at the top in the sunshine. A ramp would be so much easier to help parents with younger children. The toilets next door to the kids club don’t have a baby changing table, the one near the pool does but would be helpful for those to have it too.
I absolutely loved the deluxe room we stayed in, it was perfect, I couldn’t fault it. The inside was the room was very safe for young children, the furniture wasn’t sharp or dangerous. The smart tv was great but would be even better to add Netflix as an app! The housekeeping staff were great, I don’t know if it was a coincidence but we were never disturbed by them and then after breakfast our room would already be cleaned, it was great timing and they were considerate of the makeshift bed guards I made and made it even safer for my daughter. One thing to note the balcony is not safe at all for young children as there are 2 huge gaps either side, so I couldn’t let my daughter even step out onto the balcony. I think this should be improved in every room otherwise a terrible accident could happen.
My daughter loved the kids club. I think maybe the kids club could be more interactive and that would bring more children to engage with the activities. The facilities, toys and staff are great but I don’t think the activities maybe are marketed right. We enjoyed the movie night twice whilst we were there but it was hard to find and we were the only ones there haha. I think maybe more activities in the evening would be great too even something so simple like a mini disco where kids can go to dance and listen to music.
Overall, I think the staff go above and beyond at this resort. I think they must have a really great management team as they all seem happy and friendly and attentive but not over the top or invasive. I look forward to seeing the finished renovations and visiting again in the future.
Hotel near Karon Beach, Phuket 23.1% of visitors choose this area
Price per night from:£69
8.2/10
JJoanneHYI recently stayed at this hotel for 3 nights, and my experience was fantastic. I originally booked a pool-access room for all three nights. However, due to an unexpected system issue, the hotel was unable to provide the pool room for the entire stay. Instead, they arranged for me to stay one night in the pool room and upgraded me to a much larger room for the remaining two nights. To make up for the inconvenience, they also offered a complimentary dinner, which was a lovely touch.
One of the highlights of my stay was the thoughtful birthday surprise they prepared for me. When I entered the room, it was beautifully decorated with “Happy Birthday” wishes, which made my day extra special and memorable.
Although the hotel is slightly older, the outstanding service more than made up for it. The staff were attentive, friendly, and went above and beyond to ensure we had a pleasant stay. The central location is another great advantage, making it convenient to explore the area and enjoy the local attractions.
Overall, I was very pleased with the hotel’s dedication to their guests. Despite the minor hiccup with the booking, their efforts to make it right truly impressed me. I highly recommend this hotel for anyone looking for a memorable stay with exceptional service and a great location.
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£18
7.8/10
PprgsamI had the worst experience with the check-in staff at The ***** Patong, particularly with Mr. Arm. I had booked two rooms and specifically requested that they be side by side. The hotel confirmed this arrangement beforehand. However, upon arrival, I was informed that the rooms were far apart. When I showed Mr. Arm the confirmation, he reassigned us to rooms that were even further away from each other.
Despite explaining that I was traveling with kids, he showed no consideration and gave us rooms in very poor condition. To make matters worse, we checked in at 3:30 PM, but my friend, who checked in an hour later and didn’t book through Trip.com, was assigned a room right next to mine. It seems that Trip.com customers are treated unfairly at this hotel.
I also tried requesting a room change the next day due to the unacceptable condition of our rooms, but the staff refused to listen. I’ve stayed in over 150 hotels with my family, and I’ve never experienced such poor service.
The ***** Patong was by far our worst hotel experience. I absolutely do not recommend it to anyone.
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£31
7.4/10
FFahriyahWe got a free upgrade!! Super nice view with balcony. The beautiful beautiful beach view. The location was perfect. Not too busy and noisy. Big 7-11 store nearby the hotel. Park your bike opposite the hotel. It's safe! We parked there for a week.
Staff was super nice and friendly. The room has an old smell but it's clean. We brought our room spray. So it's all good. The bed was nice and room was super cosy. We definitely will come again to this hotel..!
Hotel near Patong Beach, Phuket 30.6% of visitors choose this area
Price per night from:£55
7.1/10
FFroyWhen I checked in, the hotel said they have not received the payment for my stay and wanted me to pay again (I already paid full amount on Trip.com), the staff weren't helpful at all and said I need to talk to Trip.com instead, even though I showed my receipt and my receipt from my bank.
The staff that was checking me in was not taking accountability at all. I was very happy to be helped by Trip.com by Clarissa who called and spoke to the hotel on my behalf, and once that's done, I got the refund from the hotel.
They should do better but thanks Trip.com for their customer service. I have not yet receive the refund from my bank even when the hotel said they would...so we will see.
Of all the hotels in Phuket, which hotels have the highest user ratings?
When travelling to Phuket for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
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are popular hotels with high ratings, making them good choices for your trip.
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When it comes to business trips, choosing a hotel with convenient transportation links is important to many guests.
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