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5 star

Patong Bay Hill Resort
4/5205 Reviews

Patong Bay Hill Resort

Patong Beach Phuket|1.09km from Baloo's Bar
Location: quite difficult to locate, some bolt drivers got lost trying to find the entrance Check in: was a breeze, but had to pay a deposit of 5000baht which we were not informed of even in trip or confirmation email, i wish this was more transparent. It will only be returned to you during check out after housekeeping staff check your room( it will be deducted any item is damaged or missing) - After check in, shuttle will bring you up as the rooms are location on top, lobby at the bottom of the hill. The shuttle was very dangerous , if you are with luggage, going up the hill theres no buckle to hold on to your luggage if you do not hold on to it tight enough, it will just roll off the shuttle , we were also not warned about the steep slope. > our room was located in the middle of the blocks, so the shuttle dropped us at the bottom and we had to climb the stairs with our luggages, the staff did not want to help us carry at first. - no shelter at all at the lobby, if its raining, then you’ll have to walk under the rain to the shuttle. - you can request the shuttle to drive you from your room to the lobby/vise versa as it is not really convenient with the hill and STEPS. -The first 2 days, staff was fine, all good driving us up and down whenever we called, then out of a sudden, they asked us to use the ‘shortcut’ to our room. Did not specify why, but we rejected after walking the FLOCK OF STAIRS for a day, they were at least 5 stories steep mind you. - if you do not wish to take the stairs, you may walk up/ down the hill, which is VERY dark during night time. Check out: worst day of all, they called your room at 1145 to rush you to check out, said will send a shuttle to OUR ROOM but did not specify which block they will be waiting at, we waited but no one came to our room. After waiting for 5mins? We are unsure if we should carry our luggages up or down to the different pickup point, so i used the staff phone outside to phone the lobby to clarify. The staff answering the phone did not even bother to listen to my question, she just answered, ‘check out? Yes ok we will send a shuttle’ then i asked again, WHICH BLOCK SHOULD I WAIT AT?? And she replied me ‘CHECK OUT YES OR NO?’ I said YES, then she just said OK and ENDED MY CALL. In the end, we had to carry our down luggage, without any help, up the steep stairs, and the shuttle WASN’T even there. We waited for extra 5-10mins before the shuttle came. check out: at the lobby, had to wait 10mins for housekeeping to check our rooms before we can check out successfully and get our deposit back. At the same time I had already feedback my encounter to the manager at the lobby, which said she will take care of if later. She’s fine, she apologized. > and finally it was our turn to collect the deposit, the same lady who pickup and ended my call, called out to me. ‘NI HAO NI HAO( hello hello in mandarin) I was so offended, not every asian looking person can understand mandarin and she could have spoken to me in english cause I spoke to her manager in english right? Its obvious that she did not want to speak to me probably cause i feedback about her. All in all, i will not recommend this hotel. Thank you.

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Top rated hotels in Phuket

Searching for hotels near Baloo's Bar? Compare room rates and reviews to find your ideal stay.
Lily Holiday Hotel
4.5/5113 Reviews
Patong Beach
The Nanai Road area of Patong has its own character and thus hotel is located at the halfway point. Could argue that this area is too far from the beach, but shortcuts are possible. Arrived fairly late due to delayed aircraft (after 9pm) but reception still open and check in process was fast. The room itself has plenty of space, a small balcony, strong aircon, and hot water. Solid wood furnishings, a safe, kettle, refrigerator. Small clean looking pool at ground level that no one seemed to use. Booked double bed room for four nights over 2022/23 new year period for just $95. Actually pretty good value I would say
L and K 2023 Residence
4.2/584 Reviews
Patong Beach
The room was very clean, it was very convenient to go to the night market, the boss helped rent a motorcycle, the ride was really cool, there were a lot of Thai food downstairs, not expensive and delicious, the opposite was 711, the boss took me to a seafood processing store, cheap and fresh. If you have the opportunity to come again, the holiday is short, and you will come back next time on annual leave.
Ainny Guesthouse
4.3/543 Reviews
Patong Beach
Clean enough, location is close to whatever you want. Is is a good walk from the beach. Make sure you take ear plugs because there is plenty of action on the street that will keep you awake unless you are staying up until 2 or 3 a.m. No wifi in the rooms nor did I speak with anyone about the public wifi. Office hours are very limited.
Lemon House
4.6/58 Reviews
Patong Beach
It’s a very good hotel. It’s great that you can cook by yourself. The boss is very enthusiastic, you must answer all questions, the English pronunciation is standard, not very Chinese, teach us to take the minis bus from Patong to Phuket town, 50 beads per person, I took a loacl bus back from Phuket Town, 30 beads per person, the room was big and clean, no mosquitoes, the children said that the breakfast I made was better than the buffet breakfast at the Karon Hotel in the back, 100 meters down is the whole family, bought eggs Sausage instant noodles Yakult, 4 of us, a total of 20 yuan
RK Guesthouse
4.1/54 Reviews
Patong Beach
The guesthouse is very quiet in a small impasse in the heart of Nanai. We wake up every morning with the birds. It's very clean and very well maintained. The hotel is located in the centre of Patong, and the hotel is located in the centre of Patong.
The Wave Hotel Patong
3.5/53 Reviews
Patong Beach
It's a bit far from Patong, but the day trips can basically be picked up and dropped off by the hotel, so fortunately, you have to wear slippers to the beach to go far. . . The hotel room was clean and the surroundings were quiet. There was no swimming pool upstairs, haha. There are many massage shops across the street, and there are some local restaurants along the way, which are cheaper than Patong. The diagonally opposite Italians open the roasted chicken in the baking shop. Haha.

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