Travelers Reviews of Phu Quoc Island Hotels

JW Marriott Phu Quoc Emerald Bay Resort & Spa
9.3/5469 Reviews
Amazing resort with astounding architecture and awe-inspiring service. Perfect for a short trip or a longer one, as you won’t be bored either way! With a variety of activities such as kayaking, lantern-making, and massage lessons, there’s always something around the corner. The staff are also very accommodating and eager to please. We are 100% satisfied with our trip!
Premier Village Phu Quoc Resort - Managed by Accor
8.9/5126 Reviews
I traveled to Bãi Khem, Phu Quoc in February and liked it so much that I visited again after 3 weeks. I was a bit concerned about Premier Village because I thought it was a just calm resort better suited for large families rather than couples. But in conclusion, it was a very fun and active resort. The moment I entered the beachfront pool villa, which is located 1 minute away from the swing bar and the boat dock that runs free of charge from the resort's private beach to Sunset Town, I was amazed by the refreshing sea view. The private pool was clean and spacious, and the rooms on the second floor were in excellent condition. It was good. Even though both the 1st and 2nd floors have large ceilings, the air conditioner was strong enough to make it cold. It was convenient to have a refrigerator as well as ice in the freezer and a water purifier. What was great was that I could install the app using a QR code and immediately convey my requests through a chat service, so buggy and water bus reservations and room service were all convenient. In particular, the pretty and kind Butler ‘Mong Tuyen’ was very helpful as she helped me with many things. (I was having trouble working because I left out my laptop cable accessory, but she even found an electronics store on Phu Quoc Island where I could buy a connection cable~) Corallo Restaurant didn't have much on the menu, but every single one of them was delicious. The best moment was having beer and a Wagyu burger at Swing Bar, boarding a boat reserved for 8pm at the dock right next door, arriving at Sunset Town in the pleasant night breeze, watching the fireworks, and returning. It was so fantastic that there was an accommodation 1 minute away from the dock where we arrived by boat after playing to our heart's content. The eastern sea has clear water, lots of cute fish, and a wide sea where you can ride a paddle boat. The King's Well, which is steeped in legend, is actually a place where the sea and a sacred freshwater well are connected. It was nice to come here and get a lot of energy. We plan to visit again!
Premier Residences Phu Quoc Emerald Bay Managed by Accor
8.7/5750 Reviews
Amazing location. Beautiful beach. Good room but they didn’t make up my room. Was out all day from 6am -2pm but the room wasn’t cleaned- at 4pm I decided to do it myself. I cleaned my own room for 3 days. Ordered coffee at the beach restaurant- waited 40 minutes. Lovely breakfast. Beautiful beach.
La Festa Phu Quoc, Curio Collection by Hilton
9.2/5300 Reviews
First time staying at La Festa, it was very comfortable and convenient. The front desk staff was warm and courteous, with high efficiency in handling tasks, quickly and effectively resolving the issues I raised. The hotel was also very clean, the breakfast offered a variety of foods, and the staff were proactive and polite. I will definitely stay here again.
New World Phu Quoc Resort
8.8/5200 Reviews
We stayed for 4 days and 3 nights during Christmas, and our experience at this family-friendly resort was disappointing. There were not enough beach chairs by the beach and pool—only about 40 available. In such a large resort, it's surprising to encounter this issue. Many guests occupied the chairs early in the morning and then left, indicating poor communication and management. Additionally, there was a chronic shortage of towels by the pool, and the staff by the beach and pool failed to coordinate effectively. We were told to sit on the ground while chairs that had been reserved for over five hours remained unoccupied, which was very disappointing. There were only 1 or 2 staff members responsible for the beach and lifeguarding, and the kayak rental service was disorganized due to insufficient staffing and lack of proper arrangements. Overall, this 5-star family resort did not meet our expectations, and we will not choose to stay here again.

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