When you stay at Thien Thanh Resort Phu Quoc in Phu Quoc, you'll be on the beach, within a 5-minute drive of Phu Quoc Night Market and Coi Nguon Museum. This 4.5-star hotel is 2 mi (3.2 km) from Phu Quoc Beach and 13.7 mi (22.1 km) from Shophouse Grand World.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Pool, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 178 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.05
Some changes have been compared to the reviews from 2018 to 2020. You can write everything to the room at both the pool bar and the restaurant, and thus no more cash in the hotel complex. In the meantime, it is also spoken in English, but with a few limitations that this for staff in the restaurant explicitly dominates the basics for the restaurant. A basic entertainment is not yet possible. However, you are friendlyly referred to the reception. Here it is English very good now and here are all always helpful. Whoever wants to use good service is well lifted in this hotel. You can book tours from the hotel or also a scooter, but the prices are of course higher. All in all a very good hotel and I would come back
When you stay at Sea Star Resort Phu Quoc in Phu Quoc, you'll be on the beach, within a 5-minute drive of Phu Quoc Night Market and Dinh Cau. This beach hotel is 1.6 mi (2.6 km) from Phu Quoc Beach and 2.2 mi (3.5 km) from San Van Dong Duong Dong Stadium.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.01.31
Overall this was a good stay, but I'm going to likely try someplace else when returning to Phu Quoc, mostly to find a better match for the vibe I like out of a beach resort. Staff was pleasant, but not overly memorable. The resort is a lot bigger than I thought and most of the clientele that I saw were couples and families. I had a beachfront bungalow that was very nicely furnished with a king sized four poster bed, a huge bathroom and an outdoor balcony overlooking the beach. You can hear the waves at night once the very loud EDM/hip hop coming from two directions cuts out around 3 am. I took a 'can't beat em, join em' mentality one night and strolled over to the loud beach bar next door at night to realize that all the loud music was playing for exactly six people who were all yelling to hear one another over the music and not even on the dancefloor. Breakfast in the mornings was good, there's a friendly little mouse that comes by to lap up the crumbs as you eat if you dine alfresco. If you're turned off by rodents, Phu Quoc might but be the best place for you fyi. The bar at the hotel was very small with about 10 stools, but the guys that worked there were nice and the vibe was pretty chill.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.The resort offers complimentary parking for guests who arrive with their own mode of transport. During your stay at this fantastic resort, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.The resort is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Each morning at Sunset Beach Resort & Spa, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience.Indulge in the numerous pursuits available at Sunset Beach Resort & Spa. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit.Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.
KKhakha2024.02.04
Lovely. We chose the panoramic ocean view room and it was awesome. I booked 2 rooms and I was able to use the middle door to move between each with ease. The sunrise and sunset could be seen from the rooms and or on the balcony. The hotel room and public spaces were clean and spacious. The staff was very friendly and helpful with everything. They even helped us to book tours while there. The food was good and the menu changed every day. They have a restaurant and bar that has fire shows at nights and it’s fun to watch. I would definitely recommend.
Very Good
51 review
4.2/5
Price from
1.691 TWD
per night
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When you stay at Tropicana Resort in Phu Quoc, you'll be by the ocean, within a 5-minute drive of Coi Nguon Museum and Long Beach Center. This beach hotel is 1.4 mi (2.2 km) from Phu Quoc Night Market and 1.6 mi (2.6 km) from Phu Quoc Beach.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy Asian cuisine at Tropical, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
GGuest User2024.01.23
We stayed in one of the bungalows just back from the beach for 7 nights over New Year. We loved it - it has the perfect chilled tropical holiday vibe we look for. It’s perfectly located near beach bars and restaurants as well as everything you need on the nearby laneway and main road. The room was very clean and the staff are lovely and helpful. The only nitpick is the breakfast is a bit boring in its simplicity but who cares! We’ll be back.
Ocean Bay Resort and Spa, a perfect getaway for travelers, is discovered at the most beautiful Ong Lang Beach of The Phu Quoc Pearl Island. Ocean Bay Resort and Spa features unique bungalows, with tropical architecture, with a Restaurant and Bar and immense private beach. Soak up the sun on the sandy beach, indulge yourself in the balmy sunset, to cast off some life burdens, and start making yourself home at Ocean Bay Resort and Spa.For reservations of two nights or more, we will offer complimentary airport transfer by shuttle bus at the following time: - Pick up: 07:00; 09:00; 11:00; 13:00; 15:00; 17:00; 19:00 - Drop off: 08:00; 10:00; 12:00; 14:00; 16:00; 18:00 Outside the above time frame, 350.000VND per way will be charged.Please advise us your flight details (number and time) within 48 hours.
GGuest User2023.06.23
This was the most amazing holiday I have ever had. I stayed for 10 days and enjoyed every day in spite of visiting during the rainy season. From the moment of arrival Tram, the customer service manager, and his team ensured a warm welcome and a swift check in process in a relaxing environment with a welcome drink. All staff from the porters - we were welcomed by Bo who ensured to show us all aspects of our room and personally escorted us to the bar where we could get delicious food and cocktails - were professional and provided excellent customer service. The location is breath-taking - right on the beach with an infinity pool if you don't want to dip into the ocean. SUP and canoes are available for hire or you can just relax in the midst of the immaculate cultivated gardens or on the beach. Food and drink are available 24/7 with room service alongside a pool bar, separate bar with pool table and a dining restaurant with superb ocean views. Scooters and bicycles are also available for rent to explore the area but you can also walk easily to the main road and to a couple of local shops. The cocktails, fresh fruit juices and smoothies were superb with an amazing breakfast buffet which surpassed all expectations served in the tree top restaurant with a breathtaking view over the ocean and infinity pool. Pastries, freshly cooked Vietnamese omelettes, alongside noodles, cereal, toast, amazingly fresh fruit and Vietnamese coffee are all available in abundance. During the day there is a great selection at the pool bar or in the bar as well as the Ocean Restaurant in the evening for cocktail hour and an evening meal that has an open kitchen and is sited on a jetty with spectacular open ocean views. Everything was freshly cooked with a well thought out curated menu great options, including Pho, fresh steak, fresh fish, pizzas and pasta. The restaurant staff was extremely attentive and friendly - we were served by Khahn who was especially friendly and welcoming. Accommodation was jungle luxe with fabulous design, great attention to detail, excellent service and 100% tranquility surrounded by the jungle with all mod cons with direct access to a private beach. Highly recommended to relax and detox from the modern world. No need to leave the resort for the duration of your trip.
A stay at Aquasun Hotel Phu Quoc places you in the heart of Phu Quoc, within a 5-minute drive of Phu Quoc Beach and Phu Quoc Night Market. This upscale hotel is 2.2 mi (3.6 km) from Dinh Cau and 3 mi (4.8 km) from San Van Dong Duong Dong Stadium.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
SSelena To2023.10.27
We stayed only 1 night. But I have to give AQUASUN hotel in Phu Quoc a 5 star rating across the board: 5 star location - centre of Duong Dong and close to the beach, 5 star for staff friendliness and helpfulness, 5 star for cleanliness, 5 star for cozy room, 5 star for excellent view of the rooftop swimming pool, and 5 star for breakfast buffet & à la carte dining. We fully enjoyed our stay!
Grand Resort Ocean Bay Phu Quoc offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. The resort offers complimentary parking for guests who arrive with their own mode of transport.In limited designated zones, smoking is exclusively permitted. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Grand Resort Ocean Bay Phu Quoc. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience.Grand Resort Ocean Bay Phu Quoc provides a superb assortment of leisure amenities for guests to enjoy. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit.Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.
YY-H2024.04.25
The resort is large and beautiful. It takes half a kilometer to walk from the room to the lobby and restaurant. You can also call the shuttle bus. The beach is long and there are many deck chairs.
I really like the room. It's very unique. It's completely different from the regular hotel style. I stayed here for three nights and had an excellent accommodation experience (inevitably there are often beetles running in as roommates).
Unfortunately, the majority of the guests during my stay were white people. I am a Chinese male traveling alone. The guards usually gave me unfriendly looks when I entered and exited the resort. Once, I was even chased by the guard and asked, ”I don't understand Vietnamese.” And he didn't try to make me understand his request. We were in a stalemate for several minutes before I found the room key and showed it to him. Frankly it was a terrible feeling, I knew the guard was just doing his job and I just believed there was a better way to handle this situation. (The only time I received a proactive and cordial greeting from a guard was when I was carrying a bag from Konkong Mart. It seemed that I had to look like a tourist enough 😂)
With a stay at La Veranda Resort Phu Quoc - MGallery in Phu Quoc, you'll be in the business district, just a 3-minute walk from Coi Nguon Museum and 6 minutes by foot from Long Beach Center. This 4.5-star resort is 2 mi (3.2 km) from Phu Quoc Night Market and 0.9 mi (1.5 km) from Phu Quoc Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Le Jardin, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. This resort has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 74 individually furnished guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
AAnonymous User2023.10.10
Although the facilities are relatively old, it can be seen from the service, maintenance, environment, and decoration that it is a hotel with great historical charm.
Service: The overall English level of the waiters in this hotel is relatively high, which may be related to the large number of foreign tourists. The occupancy rate is not high and the overall service is very good.
Environment: The hotel is not big, with high green coverage and a small private beach where you can watch the sunset. The most beautiful location is undoubtedly the hotel's restaurant, where you can sit and sit there all afternoon, which is very comfortable.
With a stay at Vida Loca Resort & Sunset Beach, you'll be centrally located in Phu Quoc, within a 5-minute drive of Phu Quoc Beach and Phu Quoc Night Market. This beach resort is 14.7 mi (23.7 km) from Sao Beach and 15.6 mi (25.1 km) from Corona Casino.
Relax and unwind with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
GGuest User2023.12.08
We did not stay at the hotel. We discovered the restaurant and bar as we walked along the beach. The front of the bar/restaurant sits directly in front of and two metres above the beach. Metres from the water and the view of the entire bay is unobstructed and stunning. We fell in love with the Coconut Frappe's and Cappuccino's, making the short trek up the beach every day to sit on their balcony. I don't understand how they are the only hotel to offer this spectacular start to a day. May I say to Martin and his beautiful, hospitable staff, thank you for making our morning visits so enjoyable...
Located in Phu Quoc, Isabella Resort is a 4-minute drive from Ong Lang Beach and 10 minutes from Phu Quoc Night Market. This hotel is 5.6 mi (9 km) from Dinh Cau and 5.6 mi (9.1 km) from Phu Quoc National Park.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy local and international cuisine at Rubik, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2024.01.25
The hotel is good with a green beautiful area. The rooms are comfortable, large bed, wardrobe, TV, air conditioning, fan and refrigerator. They are not cleaned every day and you need to ask at the reception. The bathroom is fenced off from the street by a mesh. Accordingly, while you are washing, you can meet bugs that have leaked through this mesh. Breakfast is very poor. There is only 1 dish to choose from and the portion is small. Otherwise, the hotel is gorgeous, it’s a 3-minute walk to the sea, the beach is clean, there’s a gorgeous view, the receptionists speak English, you can always contact them and they’ll help you. The pool is clean, there are many sun loungers around it. The area itself is quiet. I recommend this hotel to families and couples who want a quiet, relaxing holiday by the sea.
Excellent
19 review
4.3/5
Price from
646 TWD
per night
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Top Pick Hotels near Hunufa Phú Quốc
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No.1
4.5/5
740 review
Seashells Phu Quoc Hotel & Spa
Duong Dong, Phu Quoc Island | 3.68KM from Hunufa Phú Quốc
"Delicious breakfast""Great swimming pool"
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No.2
4.4/5
1 review
Fla Village
Duong Dong, Phu Quoc Island | 1.87KM from Hunufa Phú Quốc
"Good Location"
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No.3
4.4/5
195 review
The Shells Resort & Spa Phu Quoc
Ong Lang Beach, Phu Quoc Island | 3.86KM from Hunufa Phú Quốc
"Great service""Great swimming pool"
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No.4
4.7/5
190 review
Lahana Resort Phu Quoc & Spa
Duong To, Phu Quoc Island | 3.91KM from Hunufa Phú Quốc
"Delicious breakfast""Great swimming pool"
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No.5
4.3/5
52 review
M Hotel Phu Quoc
Duong Dong, Phu Quoc Island | 3.79KM from Hunufa Phú Quốc
"Great stay!""Great service"
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No.6
4.0/5
5 review
Maison Hotel Phu Quoc
Duong Dong, Phu Quoc Island | 3.71KM from Hunufa Phú Quốc
"Good Location"
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No.7
4.6/5
0 review
Xuan Anh Guesthouse
Duong Dong, Phu Quoc Island | 1.5KM from Hunufa Phú Quốc
"Good Location"
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No.8
4.1/5
22 review
Hong Bin Bungalow Phu Quoc
Long Beach, Phu Quoc Island | 3.78KM from Hunufa Phú Quốc
"Great service""Great stay!"
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No.9
5.0/5
2 review
Trung Thanh Hotel
Duong Dong, Phu Quoc Island | 1.56KM from Hunufa Phú Quốc
"Good Location"
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No.10
3.6/5
12 review
THE EMPIRE
Duong Dong, Phu Quoc Island | 3.42KM from Hunufa Phú Quốc
"Good Location"
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Latest Reviews for Phu Quoc Island hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
HHeikoAbsolutely fantastic stay! Gorgeous hotel, very clean and lots of greenery. Right on the beach, which is maintained very well. Breakfast is potentially the best we've ever had, so much choice! Very helpful staff and a great clean pool. Activities like free yoga on certain days, airport shuttle for free and lots of restaurants and laundry places around. 10 min from the city centre by car. We loved it so much, we didn't want to leave and will tell everyone about it!
AAnonymous UserLove this hotel! I definitely will book again for my future trip! This hotel even send me birthday cake and birthday card, so warm ❤️ and there is complimentary airport transfer service, which save your taxi fares. and shutter bus for certain attraction point like safari, vinwonders, grand world.. all these super near. The hotel has their own beach and swimming pool, super nice, service super good! Highly recommended! Price is reasonable!! Grand world view omg, love it!
GGuest UserThe swimming pool and beach was our most favorite facilities, others was ok. Beach water was clear under sunshine, better than the hotel we stayed on Ong Lang beach. We stayed in suite and the room furniture was a bit aged, but still worth the price. The hotel cater many tour group, but check in/out service was still fast and we were assigned at high level room per our request, thumbs up 👍🏻! Breakfast options were fair enough, love the Banh Mi. However, housekeeping staffs was quite inattentive to details, coffee stains was still found in washed cup!! We leave a note to ask for 2 water glasses but never got catered. Actually housekeeping standards was commonly low in this country no matter what hotel you stay in. The Italian and Vietnamese restaurants across street worth a try, and only short walking distance to a beachside restaurant. Quite convenient for family with kids.
WWaixxxxxVery good experience, worth for money.
We booked a bungalow next to the ocean side swimming pool with good view and it was really suitable for family with kid. 3 minutes walk to either swimming pool or beach and also ocean bar. There is also shuttle driving you from the lobby to the room, no need to worry about carrying heavy luggage.
Breakfast time is just full of people, personally suggest to have breakfast after 9:30. The best thing of breakfast is they have different pho everyday so you can try more.
Been to all catering, food and drinks were good and not expensive.
Also enjoyed spa at the hotel, the staff are nice.
Highly recommend!!!!!
BBokTilla~The Hotel overall is really great. The room was nice and spacious, however they didn’t clean our room properly everyday. When they came to clean, they only made the bed, didn’t change the sheets and didn’t sweep the floor. They forgot to replace the towels. They took the old towels , but didn’t leave clean ones. We has to ask for sheet changing after the 3rd day and for them to sweep and mop. Because it got sandy of all the sea sand. The breakfast was good and the staff was friendly overall in the breakfast hall. I just feel for this time of year (During TET holiday) the hotel was VERY BUSY and under staffed. So therefore the overall experience could have been better if they had more staff during this time. The pool and private beach was really nice and we enjoyed that very much.
GGuest UserAfter being stuck at home for the past 3 years and watching replays of Getaway, we finally got out of Australia and arrived in Phu Quoc. Stepping out of the taxi we were warmly greeted by the concierge staff with the traditional 'Xin Chao' as they escorted us into the beautiful Movenpick Resort foyer. Immediately my wife and I felt relaxed. This was what we had missed during COVID, escaping our busy lives and enjoying such beautiful resorts. Check-in was seamless and we were in our room in no time. I had an issue with our room and spoke to Linh at reception who was so nice and professional, and quickly resolved the situation. And in a flash we were by gorgeous pool and enjoying tropical cocktails. We spent the next 3 days laying around the pool, in the sun loungers looking out into the ocean, taking naps in the hammocks between the palm trees and enjoying the ocean breeze as we watched the sunsets. The Spa was amazing and one of the best we've experienced. The pre-spa sauna, stream room and spa baths was sooo relaxing. Breakfast was a feast to the eyes with delicious authentic Vietnamese food and a great international selection. The afternoons were spent devouring all sorts of enticing desserts during Chocolate Hour (and all for free, what a bonus!) We loved spending our evenings at Aura Beach Club as Vu was so helpful and attentive. He even got the whole team to sing Happy Birthday to me which was such a pleasant surprise. When we returned to our room, Linh and the reception team had organised a birthday cake and some gifts from the Resort. So sweet! It's things like this that make our holidays even more memorable. We thoroughly enjoyed Movenpick Resort Phu Quoc and the wonderful staff that made it so special. We will be back! and will bring all our families and friends :)
GGuest UserThis hotel was very nice because it was so spacious and had a private swimming pool. It is good that you can freely move around inside the hotel and use various facilities through Tuktuk. I was able to use it more comfortably because Jiwon Lee and Hana staff responded kindly
GGuest Userwhat a wonderful resort! the whole area is beautiful, facilities are well-managed and guest reception & service are fantastic! (special thanks to my manager Sunny and DAI NGUYEN). I've also enjoyed activity programs like yoga class with kindly teacher (for free of charge!). Thank you for giving me wonderful time ever!
GGuest UserI had an absolutely fantastic stay at this resort. Everything was top-notch, from the impeccable service to the beautiful accommodations. All the front desk staff and buggy staff were incredibly friendly and went above and beyond to make my stay enjoyable. The rooms were luxurious and well-maintained. I couldn't have asked for a better experience. Highly recommended!
OOLEKSANDRAI had a conflict with this hotel, I didn’t stay there and my money was not refunded. When I tried to report this to trip.com service team and they contacted the manager, the manager made up some details of our conflict, lied to trip.com that I “shouted loudly and scolded the staff”, which is absolute nonsense. The thing is the receptionist who is the only staff member left the hotel, while i was waiting for him to give me motorbike for rent, which has been agreed before. He didn’t say a word to me, he just disappeared. Later , when I contacted the hotel by number from their business card, the other person has told me, that the receptionist is her husband and he went to another hotel to help other guests check in. They have several hotels and don’t have staff, so the receptionist guy does shuttle runs between hotels. Just for the note, the description of the hotel says 24 hours front desk. Empty front desk.
The biggest problem is that the manager, the wife of the receptionist, has told trip.com that I was being impolite, because I made my decision to not stay at the hotel, where I would constantly need to wait for the service (due to their problems of staff shortage). And she lied, said I was yelling at staff. Which staff, I don’t know. The guy, who btw doesn’t even speak English, was not there. How could I yell to anyone, if I was all alone at the lobby waiting for the receptionist. And when I realized, this hotel is not where I would be comfortable, I cancelled the booking and I told the manager that I did so. And left the key. I wouldn’t think I won’t be able to get my money back.
The manager is a liar.
And they didn’t give me refund.
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