Phu Quoc Island An Thoi Hotels

Since, i wasn't reserve this hotel as i didn't have good preparation. I changed hotel in Sudden. This was a chance to make me experience waht a good hotel. Le Festa has a very good location to have the best view and had good facilities to meet my expectations. The most impressed staff should be in the concierge ”Kieu” (hope the spelling correct). We met him three day two night. We arrived earlier than standard check-in time, so we took the drinks and snacks and approached Concierge to get some information about sunset town. Our reservation including Kiss the sea package, he explained to us not necessarily to make face scan immediately as Tuesday. On Wednesday morning, we approached Concierge again to complete the face scan for kiss the sea and he also recommended us the package for cable car with theme park. On the departure day, he also assisted us before Grab to airport. In south area, we didn't have much planning than middle and north, so we spent much time in hotel gym and pool. We also took the option to have buffet dinner in hotel as receptionist introduced the membership programme to have dining discount. That's the fully relax time for us and completed one of bucket list.

**Overall Experience:** My stay at Venice Hotel Phu Quoc was pleasant. The hotel’s [Italian-inspired design/beachfront location] gave it a unique charm. **Room & Comfort:** The rooms was clean/cozy but small, with a comfortable bed/nice balcony. However, the bathroom needed upgrades/Wi-Fi was weak. **Facilities & Service:** The pool was a highlight—serene and well-maintained/crowded at times]. Staff were friendly and helpful , and the breakfast buffet had good but limited options. **Location:** Great spot if you want to be near Grand World/Night Market, not far from the airport. The free airport shuttle was the best. **Final Thoughts:** I’d rate it **7/10**—decent for the price, but I expected more. Best for families looking for a romantic getaway.

I love everything about this hotel, it has a lift which is convenient for us with lots of luggage, the room is amazing! We can enjoy the fireworks from our living hall window, the room is aesthetics with venice vibe. They even provide buggy tour around sunset town with 10,000 vietnam dong per head with amazing photo shoot service from Phuc the buggy driver. I love my stay here and will definitely come here again.

I had a lovely stay at Coastal Living and would highly recommend it! The hotel is well-equipped with amenities and located within walking distance to La Fiesta and several nice photo spots — very convenient for exploring. A special highlight was the surprise birthday cake the hotel prepared for my 3-year-old toddler — such a thoughtful gesture that went the extra mile and made our celebration even more special. We also appreciated the complimentary cable car ticket offered by the hotel — a great bonus to our trip! Although we were unable to book a room with a fireworks view, we were pleasantly surprised to still catch the fireworks from our room — a lovely and unexpected treat. Special thanks to the handsome and friendly receptionist, Thanh Tung, for the excellent service throughout our stay. Keep up the great work!

I like it here very much. Luxurious, fully equipped, has a kitchen for cooking, air conditioning is cool and comfortable, has a swimming pool and gym. Good service staff and always ready to help. The first time I went there, I was a bit confused because it was in Sunset Town, which is very beautiful and big. The beautiful buildings all looked the same. On the rooftop with a swimming pool, you can see the fireworks. You can swim with a beautiful view.

Arrived and left the hotel counter staff to help with luggage, the service is very good, the room is very spacious, very comfortable, the top floor can watch fireworks at night

I only stayed one night, but it was a very comfortable hotel. I arrived early, but they prepared a room for me right away. The atmosphere was family-like, and the staff were very friendly. The female staff at the front desk was particularly quick and helpful. The pool is at another hotel. The location is about a 5-minute walk from the cable car station, and you can watch the fireworks from the rooftop.

Pros: Overall, our stay at Roma Hotel was pleasant. The room was spacious, beautifully decorated, and equipped with all the necessary amenities, including a makeup mirror. As a delightful gesture, the hotel waived the extra person charge for my youngest son, who had just celebrated his 6th birthday. The location of our room was ideal, offering a fantastic view of the nighttime firecracker show. From the balcony, we could also enjoy the breathtaking sight of the deep blue sea and the Hon Thom cable car. The breakfast spread offered a variety of choices, and the taste was satisfactory. Cons: Unfortunately, there was a miscommunication regarding the free cable car tickets included in our booking. I had made the reservation last year when the promotion for complimentary tickets was active, meaning we were still eligible this year. However, upon our arrival at 4:30 PM, we were informed by the receptionist that the tickets could only be redeemed before 3:00 PM on the day of check-in. This meant we couldn’t claim the tickets for the next day and had to wait until March 17th instead. Since we had already planned and booked tickets for the safari on that day, this was quite upsetting. Despite having contacted the hotel multiple times via email about this issue, the policy was never mentioned. Thankfully, Ms. Quyen, the hotel supervisor, resolved the situation by personally covering the cost of complimentary tickets for us. We were incredibly grateful for her help and deeply appreciated her efforts to make things right.

The location is great and the room is cozy. The downside is that the water pressure is weak and the breakfast is poor. I'm fine with just fruit and rice noodles, but if you want a hearty breakfast, skip it.

Our stay was truly exceptional! The location is absolutely perfect, boasting an amazing, pristine beach that's ideal for relaxation and water activities. We especially loved the complimentary kayak usage, adding to the fun. The hospitality was a perfect 10/10 – every staff member was incredibly attentive and friendly. Our sea view room offered breathtaking vistas, and having a private beach felt incredibly luxurious. So many wonderful amenities to count, making our Anniversary unforgettable. Highly recommended for a fantastic Phu Quoc experience