Guest User
January 6, 2025
Extremely bad! Extremely bad! Cheating tourists!
I booked a room for three days and two nights at Sofia Hotel online. When I arrived, I was told that there was a system error. I paid for the room but there was no room available.
Then the landlord directly asked a local buggy to take us to another hotel, Minh Long Mini Hotel.
This hotel-like hotel is located near the entrance of Phu Quoc Grand World. White teddy bear pointing with right hand on street outside Teddy Bear Museum. We were taken to this so-called hotel and found out that we had to go up to the 3rd floor room but there was no lift at all.
Then when I entered the room, there was uncleaned hair on the floor before the room was used. The toilet doesn't even have toilet paper! The toilet board is also rotten! There isn’t even a table or stool for eating!
There are only tear-and-use packaging for shampooing and bathing, and the corners of the bed are also very dangerous for children.
Then when we went out to play in the afternoon, we told the landlord that there was no toilet paper in the room. The landlord said yes and would prepare it. When I returned to the room at night, nothing was prepared at all, and he went to get it only when I told him again.
We asked if there was breakfast, but the answer was wrong. We had no idea what the tourists were talking about, but we had already used Google Translate. When I took a shower at night, I found that the water pressure was extremely poor and I couldn't take a shower at all.
When I checked the Google reviews, basically all the five-star reviews were in Vietnamese. The rest of the average or even negative reviews appear to have been translated from other languages, such as English or Korean.
Original TextTranslation provided by Google