Famiana Resort & Spa

Famiana Resort & Spa Reviews

Famiana Resort & Spa

Đường Trần Hưng Đạo, Phu Quoc Island, VietnamView Hotel Details
Famiana Resort & Spa
Famiana Resort & SpaFamiana Resort & SpaFamiana Resort & Spa
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Famiana Resort & Spa Guest Reviews

4.5/5
Great
40 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(40)
Positive reviews(38)
Reviews with photos/video(11)
Awesome stay(10)
Loved the beach(6)
Delicious breakfast(6)
Friendly owner(5)
Negative reviews(2)
nonooox
Deluxe Room with Garden View Non smoking
Stayed in ม.ค. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 14 ม.ค. 2024
Staff was very friendly and helpful. The room was big and clean, breakfast was tasty and varied. The beach was very close, the bar by the beach was nice although the service was a bit slow considering that there weren't many customers.
Response from Property: Dear nonooox, Thank you for your recent visit to the Famiana Resort and Spa and for taking the time to write such a thorough review. We are very happy you have appreciated the big and clean room, the tasty and varied breakfast, and the friendly and helpful staff. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Vi Dang (Ms.)Guest Relations Manager
Maksim Riazanskii
Deluxe Room with Garden View Non smoking
Stayed in ม.ค. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 28 ม.ค. 2024
Excellent hotel! Delicious breakfast, clean rooms, all amenities you need
Response from Property: Dear Maksim Riazanskii,We were delighted that you chose the Famiana Resort & Spa here in Phu Quoc. It was a true pleasure to have you here with us and we are humbled by your kind words on the hospitality that was extended to you.Your kind feedback with regards to the accessibility of the resort is very well noted.A sincere thank you for taking the time to share your kind positive feedback – this is very much appreciated.Thank you for choosing Famiana Resort & Spa - it was a great pleasure having you here with us and we do hope to have the opportunity to welcome you back again sometime soon.Best regardsTuong Vi Dang (Ms.)Guest Relations Manager
Jemaine25
Bungalow with Garden View
Stayed in ต.ค. 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on 2 ต.ค. 2023
Beautiful resort and spa along the beach with excellent service and beautiful beach views. The breakfast lacked a little but overall it was fine.
Response from Property: Dear Jemaine25, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
Karina F.
Deluxe Room with Garden View Non smoking
Stayed in ก.ค. 2023
Family
4 review
5.0/5
Outstanding
Posted on 3 ส.ค. 2023
We had a short but sweet stay. Staff is extremely kind, helpful and organized. The rooms are beautiful and the citronella oil on the difuser is a nice touch to the room. Manager is super professional, friendly and accommodating and helped us immediately when we needed. Will certainly return with a huge smile on our faces. Would strongly recommend asking if facilities of your interest are open before booking as a few were shut down/out of service. Swimming pool is spotless! And the view from it is absolutely stunning!
Response from Property: Dear Karina F, Thank you for choosing to stay with us. Famiana Team is very happy to hear that you love our resort and satisfy with the services we provided. We are delighted to know that our staff and services met your expectations and brought you an enjoyable stay. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
Manh Hai
Beachfront Villa
Stayed in พ.ย. 2021
Business travelers
1 review
4.7/5
Amazing
Posted on 15 พ.ย. 2021
Good resort
Response from Property: Dear Manh Hai, Thank you for choosing to stay with us during your visit to Phu Quoc. Famiana Team is very happy to hear that you love our resort and satisfy with the services we provided. We are delighted to know that our staff and services met your expectations and brought you an enjoyable stay. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
푸꾸옥존좋
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Couples
1 review
4.7/5
Amazing
Posted on 23 มี.ค. 2024
The private beach was nice This accommodation is comfortable and not crowded due to the small number of guests compared to the area. It was so beautiful as every corner was neatly organized and maintained. Although I only had one minute of cardio equipment for fitness, I like that I can enjoy the pool and the beach at the same time, and that I can enjoy the sunset and sunrise so beautifully. Breakfast was also good, with some menu items changing. If I come to Phu Quoc again, I will definitely use this accommodation again. Recommended for families and couples
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Guest User
Beachfront Villa Non smoking
Stayed in ก.พ. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 18 มี.ค. 2024
Excellent hotel for a quiet, relaxing holiday. Beautiful green area, good breakfast. We booked a villa on the beach - a large room, with everything you need - even a full-fledged refrigerator. From the villa to the beach there are 5 steps. Every evening there is a stunning sunset on the terrace. The hotel has an excellent location - there are many cafes, mini markets, pharmacies nearby... It's a 10-15 minute walk to Kinkong.
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So Fan
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Solo travelers
1 review
4.5/5
Great
Posted on 11 มี.ค. 2024
The breakfast was great, the environment was great, and the customer service was great
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Response from Property: Dear So Fan, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
Guest User
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Business travelers
7 review
3.5/5
Posted on 3 มี.ค. 2024
If there are mosquitoes, don’t dare to use a bath towel and sleep with your clothes on
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Response from Property: Dear Our Valued Guests,Thank you for your recent visit to the Famiana Resort and Spa and for writing such a thorough review. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been considered and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Vi Dang (Ms.)Guest Relations Manager.
Guest User
Famiana Executive Suite Non smoking
Stayed in ธ.ค. 2023
Family
1 review
4.5/5
Great
Posted on 29 ธ.ค. 2023
It was a very comfortable stay. All the staff were friendly, and we had a relaxing time at the beach bar after playing on the beach right in front of the accommodation. There was a billiards table in the accommodation, so we had fun playing billiards. I would like to stay again next time.
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Response from Property: Dear Our Valued Guests, Warmest Greetings from Famiana Resort and Spa Phu Quoc!Thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us to improve our services.It is excellent to know that you have chosen our resort for your holiday destination and that our resort associates have made your stay pleasant. The genuine care and comfort of our guests is always our highest mission.Your concerns and feedback have been acknowledged, noted, and shared with our management. Be assured that your next visit will be even more pleasurable, as we continuously strive to provide our guests with the most memorable and unique stay.On behalf of all staff, I wish you a nice day and hope to serve you again at Famiana Resort.Best regards,Vi Dang (Ms.)Guest Relations Manager
Guest User
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on 7 มี.ค. 2024
Offshore, quiet, a bit mosquito-prone
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Response from Property: Dear Our Valued Guests, Thank you very much for your review. We note all your thoughts and spread all your praise. We wish you all the best and look forward to meeting you again at Famiana. Best regards, Vi Dang (Ms.) Guest Relations Manager
Guest User
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on 7 มี.ค. 2024
Good breakfast, beautiful beach
Original TextTranslated by Google
Response from Property: Dear Our Valued Guests, Thank you very much for your wonderful review. We note all your thoughts and spread all your praise. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Vi Dang (Ms.)Guest Relations Manager
thuytien3667@
Deluxe Room with Garden View Non smoking
Stayed in มี.ค. 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on 4 เม.ย. 2024
I am very satisfied
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Duojiaoduliu
Deluxe Room with Garden View
Stayed in มี.ค. 2022
Business travelers
96 review
4.0/5
Very Good
Posted on 14 มี.ค. 2022
The environment is good, it is the second time to stay, there are many special snacks nearby, and the seafood is cheap. There are also supermarkets. The overall feeling of the hotel is good, the service is also very good
Original TextTranslated by Google
Response from Property: Dear Duojiaoduliu, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon. Best regards, Vi Dang (Ms.) Guest Relations Manager
ふくさん
Beachfront Villa
Stayed in ม.ค. 2022
Family
2 review
4.0/5
Very Good
Posted on 2 ก.พ. 2022
Stayed here for 3 nights over Tet holiday. Less than 10 minutes from the airport. Access to sightseeing spots is also good, and since I booked a seafront villa this time, I could go directly to the beach from the room, and the sunset was right in front of me, and the view was great. The facility itself is not that new, but it is well maintained. Unfortunately, the whirlpool in the bathtub cannot be used. I can't use it, but it's a jet bath specification, so when I put hot water in it, garbage comes out... I didn't use it even once. It is very disappointing because my family has decided on a hotel as a necessary condition for a bathtub. In addition, cleaning of room is miscellaneous. did you really clean it? There was also something I thought. Perhaps they are only sweeping around without moving the chair. Also, I don't think the bathroom was ever cleaned. The corpse of the insect remained for 3 days. I think the facilities and location are great. Sorry for the cleaning. Also, as an impression, the male staff tries to understand my poor English and responds in various ways. Talk to me slowly. The female staff clearly looks disgusted and speaks English without hesitation. I don't feel like listening. It's a good facility, so if the cleaning and the female staff's response are improved, I think it will be 5 stars. But I would stay there again. Because the facility is a facility that can fully compensate for dissatisfaction.
Original TextTranslated by Google
Response from Property: Dearふくさん,Thank you for your recent visit to the Famiana Resort and Spa and for taking the time to write such a thorough review. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Vi Dang (Ms.)Guest Relations Manager.