Chez Carole Beach Resort & Spa
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1 room, 2 adults, 0 children
All properties in Phu Quoc Island
Chez Carole Beach Resort & Spa
7WX5+RFQ, Cua Can, Phu Quoc Island, An Giang Province 920000, Vietnam
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Amenities
Outdoor swimming poolFree
Exclusive Beach Area
Hiking
Spa
ParkingFree
Priority airport pick-up
Luggage Storage
Bar
All amenities
Property Description
Located in Phu Quoc, Chez Carole Beach Resort & Spa is on the riverwalk, within a 15-minute drive of Shophouse Grand World and Vinpearl Golf Phu Quoc. This 4-star resort is 5.4 mi (8.7 km) from Corona Casino and 6.4 mi (10.3 km) from Ong Lang Beach.Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and wedding services.Enjoy international cuisine at Chez Carole, a beachfront restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the beach bar. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:00 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is complimentary (available on request).Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
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7.9/10
This is a great resort with private beach. Friendly & helpful staffs. Food was great with good price
All 53 reviews
Surroundings
Airport: Phu Quoc International Airport
(26.5 km)
Landmarks: Green Bay Beach
(550m)
Landmarks: Cua Can Beach
(1.0 km)
Landmarks: Mộ bà Lê Kim Định
(1.6 km)
Landmarks: Phu Quoc Bee Farm
(4.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

20
Deluxe Bungalow Garden View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

3
Beach Front Private Pool
1 King bed and 2 Single bed
140m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

6
Superior Double Room Non Smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

5
Superior Twin Room
2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

6
Deluxe Villa
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

11
Waterfront Bungalow
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability

5
Deluxe Room With Garden View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Electric fan
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
53 reviews

- Cleanliness8.0
- Amenities7.5
- Location8.0
- Service8.1
Average for similar properties in Phu Quoc Island

AI Summary
The staff is exceptionally friendly and attentive, providing a warm welcome. Guests appreciate the delicious buffet breakfast and comfortable, spacious rooms with stunning sea views and modern amenities.

Phattaporn
December 10, 2024
It is private beach and very quiet beach but also it is in the middle of no where. Far from the town. We have to rent motorbikes at the hotel. But so far, I like it there. I would recommend it if you like quiet. The room is clean. The water not hot enough for a bathtub.

E. Ch.
November 11, 2024
To summarize "Chez Carole" failed to impress me. I stayed 6 days early November.
As mentioned by other reviewers there is a lot of potential but...
The beach and the tranquility are definitely a plus. The beach is nothing extraordinary but it is ideal if you just want to relax and enjoy "farniente". However there long chairs are far from comfortable. Plain hard and heavy wood (or good imitation) with nothing on top to soften the contact ;-)
There are a couple of "kayaks" and 2 "surf" boards to use for free.
What I missed most in the hotel was facing caring and welcoming employees. There was no hello, no good morning (except at the restaurant for breakfast and even there not always) or good day. Mostly no eye contact. With very very few exceptions the staff was distant, not welcoming and, well, not helping really. John the manager does his job professionally but I missed a deeper contact. Chinh in charge of the egg station (very good omelets) and pho was great and fun and helpful. So was Thienh (?) in the kitchen cooking wonderful plates with fish for me every night. A bright smile. A desire to please guests. Genuinely. I loved that ... and of course the food he prepared. Tâm in the restaurant was also very professional and helpful. These guys helped me feel better at the resort. Hospitality throughout Vietnam is absolutely great so my experience "chez Carole" surprised me quite a bit. Overall the resort feels old and just maintained to survive. Dull in my opinion but, agreed, this is very personal. Also it is obviously in a remote place. It is some 2 or 3 Km walk/drive to the closest village therefore renting a motorbike or using Grab (or just asking the hotel for taxi) can be something to consider. Btw the closest Vinbus (free electric buses throughout the island, running every 15 minutes or so) stop is roughly 4 Km from the resort.
I booked one of the cheapest rooms. Spacious with a desk, a good sized fridge, a locker and an efficient air conditioning system. Weird enough the fridge would only work with the key in the key holder. So taking the key with you would shut down power (electricity) for all devices, including the fridge. Not ideal to keep anything cool in the fridge when leaving for the day...
The breakfast was nothing exceptional I found, especially for guests suffering from food "incompatibilities" (in my case "sugary" items because of diabetes due to surgery). For "normal" people the spread was quite good with a large sweet section (breads, cakes, fruits).
Unless you really want it quiet, secluded, next to a beach and with an affinity for more "traditional" housing architecture resp. feeling with an interesting pricing, you may want to also consider other options.

Day Durán
October 27, 2024
I was gladly amazed with this hotel! The value price/quality is beyond worthy.... Excellent location, right in front of the beach, super comfortable bungalows, nice terrace, elegant swimming pool.
Tasty breakfast and the most kind and warm service from the staff, specially the manager who helped me to arrange chófer, activities and tours.

Letty
August 11, 2024
Stop searching and book here. It is stunning, the pool is clean and right on the beach. The restaurant food is terrific and the staff are amazing. Especially the manager who will handle all your inquiries.

ALEKSEI
February 12, 2025
an ideal option for lovers of silence and privacy. It is located away from noisy places, it is quite sparsely populated. clean, pleasant beach and surrounding area

Lisa_G
February 11, 2024
The resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.

Roonie Pham
January 22, 2024
Amazing place to spend a couple of relaxing days. The location is perfect for retreat; abit away from the center but they offer motorbike for rent at a good price. The Staffs were really attentive, they do speak English

PhamDuyen
January 8, 2024
I had a nice experience, nice room, great service and beautiful view!!!!!! Staffs are very supportive too!!!!!
Services & Amenities
Most popular amenities
Outdoor swimming pool
Free
Exclusive Beach Area
Hiking
Spa
Additional charge
Parking
Free
Priority airport pick-up
Additional charge
Luggage Storage
Bar
Basketball Court
Restaurant
Café
Priority airport drop-off
Additional charge
Bicycle Rentals
Free
Currency Exchange
Children's Pool
Children's Playground
Wake-Up Call
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Exclusive Beach Area

Spa

Bar

Restaurant
Restaurant
Chez Carole Restaurant
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner, Cocktails
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Parking
Free
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Bicycle Rentals
Free
Front desk services
Front Desk with Limited Hours
Concierge Service
VIP Check-In Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Vietnamese
French
Food & drink
Café
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Basketball Court
Mountain Climbing
Mountain Biking
Hiking
Full-Service Spa
Activities
Eco Tours
Beach Towel
Exclusive Beach Area
Fishing
Public areas
Barbecue
Non-Smoking Floor
Picnic Area
Outdoor Furniture
Smoking Area
Garden
Elevator
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Children's Meals Available
Children's Pool
Business services
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Safety & security
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:30
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAsian
StyleSet menu
Opening hours[Mon - Sun] 06:30-09:30 Open
Age | Fee |
---|---|
Children 4 years old and under | Free |
Children 5–11 years old | VND 145,393 (approx. SGD 7.07) per person |
Children 12–17 years old | VND 233,667 (approx. SGD 11.35) per person |
Adult | Set menu:VND 233,667 (approx. SGD 11.35) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2010
- Renovated: 2023
- Number of Rooms: 50
Phone:+84-936558860
Email:dosm@chezcarole.com.vn
Located in Phu Quoc, Chez Carole Beach Resort & Spa is on the riverwalk, within a 15-minute drive of Shophouse Grand World and Vinpearl Golf Phu Quoc. This 4-star resort is 5.4 mi (8.7 km) from Corona Casino and 6.4 mi (10.3 km) from Ong Lang Beach.Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and wedding services.Enjoy international cuisine at Chez Carole, a beachfront restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the beach bar. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:00 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is complimentary (available on request).Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What are the check-in and check-out times at Chez Carole Beach Resort & Spa?
The check-in time at Chez Carole Beach Resort & Spa is 14:00 and the check-out time is 11:30.What are the check-in and check-out times at Chez Carole Beach Resort & Spa?
Does Chez Carole Beach Resort & Spa have a swimming pool?
Yes, Chez Carole Beach Resort & Spa has a pool.Does Chez Carole Beach Resort & Spa have a swimming pool?
Are pets allowed at Chez Carole Beach Resort & Spa?
Unfortunately, pets are not allowed at Chez Carole Beach Resort & Spa.Are pets allowed at Chez Carole Beach Resort & Spa?
Does Chez Carole Beach Resort & Spa provide breakfast?
Yes, guests at Chez Carole Beach Resort & Spa can enjoy breakfast during their stay. Breakfast option(s): Asian. Does Chez Carole Beach Resort & Spa provide breakfast?
How much does it cost to stay at Chez Carole Beach Resort & Spa?
Prices at Chez Carole Beach Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Chez Carole Beach Resort & Spa?
Which airport is closest to Chez Carole Beach Resort & Spa?
Phu Quoc International Airport is the closest airport to Chez Carole Beach Resort & Spa, and it is about 39 mins from hotel by car (26.5 km).Which airport is closest to Chez Carole Beach Resort & Spa?
What is the cancellation policy for Chez Carole Beach Resort & Spa?
The cancellation policy for Chez Carole Beach Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Chez Carole Beach Resort & Spa?
About This Property
Nearest Airport | Phu Quoc Intl. Airport |
---|---|
Distance to Airport | 27.19KM |
Average Price From | SGD86 |
Hotel Star Rating | 3 |