Premier Village Phu Quoc Resort Managed by AccorHotels

Premier Village Phu Quoc Resort Managed by AccorHotels Reviews

Premier Village Phu Quoc Resort Managed by AccorHotels

Mũi Ông Đội, Phu Quoc Island, VietnamView Hotel Details
Premier Village Phu Quoc Resort Managed by AccorHotels
Premier Village Phu Quoc Resort Managed by AccorHotelsPremier Village Phu Quoc Resort Managed by AccorHotelsPremier Village Phu Quoc Resort Managed by AccorHotels
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Premier Village Phu Quoc Resort Managed by AccorHotels Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(82)
Positive reviews(76)
Reviews with photos/video(46)
Awesome stay(32)
Friendly host(24)
Great swimming pool(16)
Clean and tidy(10)
Loved the beach(7)
Great value for money(5)
Delicious breakfast(5)
Negative reviews(6)
Ye
1 bedroom Garden Villa with Private Pool
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 12, 2024
I traveled to Bãi Khem, Phu Quoc in February and liked it so much that I visited again after 3 weeks. I was a bit concerned about Premier Village because I thought it was a just calm resort better suited for large families rather than couples. But in conclusion, it was a very fun and active resort. The moment I entered the beachfront pool villa, which is located 1 minute away from the swing bar and the boat dock that runs free of charge from the resort's private beach to Sunset Town, I was amazed by the refreshing sea view. The private pool was clean and spacious, and the rooms on the second floor were in excellent condition. It was good. Even though both the 1st and 2nd floors have large ceilings, the air conditioner was strong enough to make it cold. It was convenient to have a refrigerator as well as ice in the freezer and a water purifier. What was great was that I could install the app using a QR code and immediately convey my requests through a chat service, so buggy and water bus reservations and room service were all convenient. In particular, the pretty and kind Butler ‘Mong Tuyen’ was very helpful as she helped me with many things. (I was having trouble working because I left out my laptop cable accessory, but she even found an electronics store on Phu Quoc Island where I could buy a connection cable~) Corallo Restaurant didn't have much on the menu, but every single one of them was delicious. The best moment was having beer and a Wagyu burger at Swing Bar, boarding a boat reserved for 8pm at the dock right next door, arriving at Sunset Town in the pleasant night breeze, watching the fireworks, and returning. It was so fantastic that there was an accommodation 1 minute away from the dock where we arrived by boat after playing to our heart's content. The eastern sea has clear water, lots of cute fish, and a wide sea where you can ride a paddle boat. The King's Well, which is steeped in legend, is actually a place where the sea and a sacred freshwater well are connected. It was nice to come here and get a lot of energy. We plan to visit again!
6/9
Response from Property: Dear Ye,Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon.Kind regards,Nga LeAssistant Guest Experience Manager
Gavin Stanton
3 Bedroom Garden Villa With Private Pool
Stayed in Feb 2024
Family
4 review
4.5/5
Great
Posted on Feb 9, 2024
Super week at the Premier village. After an initial mixup with the booking we enjoyed a really nice stay at the resort. Friendly helpful staff, tasty fresh food with a wide variety of choices.
Response from Property: Dear Gavin Stanton, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Front Office Manager
Николай Б.
1 bedroom Garden Villa with Private Pool
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Overall an excellent resort with luxury facilities, excellent beaches and friendly staff! The villas are also well-equipped! Highly recommend this option!
Response from Property: Dear Valued Guest,Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon.Kind regards,Nga LeAssistant Guest Experience Manager
Marcel Winfried
1 bedroom Garden Villa with Private Pool
Stayed in Mar 2024
Couples
18 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Everything was perfect! Spacious and very private pool villas. Great pool and beach!
Response from Property: Dear Valued Guest, Xin Chao and Thank you for the lovely feedback on your experience. It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon. Kind regards, Nga Le Assistant Guest Experience Manager
Vicky CHEN Taiwan
3 Bedroom Garden Villa With Private Pool
Stayed in Aug 2023
Family
2 review
4.7/5
Amazing
Posted on Aug 22, 2023
The hair dryer is really bad to use… But service and the environment are pretty nice!
Response from Property: Xin chào Vicky Chen Taiwan,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort on Ctrip.Such comments give confidence to the team that strives for excellence each day and please assured that we will use your comment to improve the quality of the services to make sure that all of our guest's experiences stay enjoyable without any shortcomings.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Steven Huynh Assistant Front Office Manager
Guest User
Eden Bay Ocean View Villa with Private Pool, Premier Club Privileges
Stayed in Jun 2023
Friends
3 review
4.7/5
Amazing
Posted on Jun 13, 2023
Big and beautiful villa with sea views and private pools. Happy holidays.
6/9
Response from Property: Xin chào Valued Guest,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort on Ctrip.Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all depar**ents.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Steven Huynh Assistant Front Office Manager
Azasan
Hillside Villa With Private Pool
Stayed in Feb 2023
Family
2 review
4.5/5
Great
Posted on Feb 26, 2023
The resort is situated in a beautiful location, surrounded by breathtaking scenery, and the facilities are great for families. Only thing is that the resort is far away (40-60mins drive) from the key activities on the island, e.g safari, ****** and little Venice.
Response from Property: Dear azjargal, Xin Chao, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager
Hailey99
1 bedroom Garden Villa with Private Pool
Stayed in Apr 2023
Couples
15 review
4.5/5
Great
Posted on Jun 1, 2023
Luxurious hotel! Would love to go again but location is bad.
Response from Property: Xin chào Hailey99,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort on Ctrip.Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all depar**ents. We believe that our beautiful resort deserves to be located on a unique island. Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Steven Huynh Assistant Front Office Manager
Guest User
1 bedroom Garden Villa with Private Pool
Stayed in Feb 2024
Friends
6 review
5.0/5
Outstanding
Posted on Mar 8, 2024
everything is good
Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Front Office Manager
ENKHJARGAL ENKHMURUN
1 bedroom Garden Villa with Private Pool
Stayed in Jan 2024
Couples
1 review
2.0/5
Posted on Jan 20, 2024
Really bad service
Response from Property: Dear Valued GuestThank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Felicia Aye Chan MonFront Office Manager
Guest User
3 bedroom Beachfront Villa with Private Pool
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 9, 2024
Located at the southernmost tip of Phu Quoc Island, you will need to spend a lot of time to explore other destinations. I think it would be okay if you only travel to the southern part of Phu Quoc Island. Because the resort is large, having to wait to get on the buggy was a bit inconvenient. (It is an unavoidable part.) My child hurt his leg because the entrance to the swimming pool included in the villa was not clearly visible. It would be nice if something could be done to ensure that the stairs are clearly distinguished. The beach and sunset view from the pool was very nice.
Original TextTranslated by Google
모카민또
1 bedroom Garden Villa with Private Pool
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 6, 2024
It was a happy and enjoyable trip It was a comfortable and best travel destination. There is something to see at night It was good
Original TextTranslated by Google
Guest User
1 bedroom Garden Villa with Private Pool
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
I made happy memories by providing a beautiful bed service for my mom's birthday. All the staff were friendly and I had a good time.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Xin Chao and Thank you for the lovely feedback on your experience. It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon. Kind regards, Nga Le Assistant Guest Experience Manager
Maks Kim
1 Bedroom Beachfront Villa with Private Pool
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Great hotel, good location You don’t have to leave the resort, everything is inside! Very satisfied!
Original TextTranslated by Google
Response from Property: Dear Maks Kim, Xin Chao and Thank you for the lovely feedback on your experience. It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon. Kind regards, Nga Le Assistant Guest Experience Manager
池後明月
3 Bedroom Garden Villa With Private Pool
Stayed in Mar 2024
Friends
9 review
4.2/5
Very Good
Posted on Mar 26, 2024
All hotels are villas, and you have to take a shuttle bus to get in and out. The shuttle bus is very fast and very convenient. The hotel has an APP for communication, with immediate responses 24 hours a day. The service is really great, the butler will greet you attentively. All the staff in the hotel are very friendly, very willing to answer questions, and have first-class service attitude👍🏻👍🏻 I participated in Aqua Yoga, Yoga Class and Meditation, which was good. I watched Night Fire Show and it was great👍🏻 The service at Plumeria Spa was good and the gestures were ok. There are many monkeys and small insects outside the Villa. People who are afraid of these should think twice. There are really many monkeys. There can be five or six monkeys looking at you outside the house at one time. The hotel is well decorated and maintained, the beds are very comfortable, and I slept well. come back next time.
Original TextTranslated by Google
6/9
Response from Property: Dear Valued Guest, Xin Chao and Thank you for the lovely feedback on your experience. It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Premier Village Phu Quoc Resort. I shall share your feedback with the team and make sure that we continue enchanting our guests. We appreciate your compliments and look forward to welcoming you back soon. Kind regards, Nga Le Assistant Guest Experience Manager