Phoenix Hotels with Airport pickup service

Stayed here for a meeting in downtown the next day and had a great experience. Staff was helpful and friendly and I enjoy the check in token for one free drink. People hang out in the lobby/lounge area and this is built into a historic building with character. It does mean the rooms are small if you are expecting a moder day layout. My queen room had the queen tucked in a corner by the windows and a larger bathroom than expected, but the rest of the space was pretty small. The desk pulls down from the wall to stay out of the way when not in use. Bed was comfortable, but I did hear road noise from Central Avenue and the light rail trains when they were running. The ”funky” factor is high with the place really feeling like a tucked in pocket in the middle of downtown. I would be happy to stay again.

First of all even though it right next door to the Footprint… there is zero parking so you have no option other than to pay for Valet ( $40 per night) so, with that said I will tell you that the price of the room is more than fair for how nice the rooms are. Very spacious. Very clean . The employee at the check in desk ( Von) was very polite and helpful . The Lobby area is also spacious and the Valet guys were SUPER NICE and friendly. Love that they have numerous hooks for hanging towels and clothes in the bathroom and a NIGHT LIGHT ( thank you ! ) Lots of hooks plus a closet in the room AND lots of counter space . Seriously .. a great room and the PRICE IS RIGHT 😊 One disclaimer…remember this is also close to the Airport ( ✈️ ) and you WILL hear them while trying to sleep. I have a noise app on my phone on put it on “white noise “ and between that and the fan of the air conditioner it drowned them out and we slept soundly. 😴

Hotel location is very good, but the facilities are old, the sound is not good, the toilet space is small, and the water pipes and other rooms are connected. The temperature of the water and hot water will change next door. It is too difficult to take a bath. However, considering the lower price, the price is still ok.

Located in Phoenix (Alhambra), Rise Uptown Hotel is within a 10-minute drive of Grand Canyon University and Phoenix Convention Center. This hotel is 5.1 mi (8.2 km) from Chase Field and 11.3 mi (18.2 km) from State Farm Stadium.Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access and a television in a common area.Enjoy Mexican cuisine at Lylo, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.Stay in one of 79 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and blackout drapes/curtains, and housekeeping is provided daily.

Thanks to Gabi who checked us in and helped us find a restaurant within walking distance. And thanks also to Patrick who checked us out early the next day and made sure we had time for breakfast. He also let us know how much time we had to make our early shuttle to the airport. Thanks for making our stay worry-free and relaxing. Keep smiling!

We should’ve known it wasn’t going to be a great experience by the location. It was a little scary. We checked in and went to our room And the key didn’t work. Went back to the office and they reprogrammed the key and gave us a new one. This didn’t work. Staff came up a tried and it didn’t. After the forth try they gave us the room next door. The room must’ve been used by Kramer for the Seinfeld episode where he used his apartment for smoking. It was a punch in the face when you walked in. It was so bad bad my CPAP machine smelled like the room the next day.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

The localtion is in a very good and convenient location. The hotel service staff are very friendly and will promptly assist you with any questions you may have. I will choose this hotel again for future business trips.

Close to tourist spots and good breakfast

When I arrived the person at the front desk could not initially find my reservation even though I had checked in with the app. She stated that I was not in the system and that they were fully booked. I proceeded to show her my confirmation number and email, I also showed her my online banking where I had the charge pending on my account. She said well you are not in the system and looked at the other receptionist and said I'm going on break. The other lady made a call and was given instructions on how to pull it up and it was then resolved after waiting 20 mins. I went to my room which was dated but clean. The room was fairly cold and I wanted to take a shower I turned on the heat to alleviate the chill and the unit started to smoke and the smoke detector sounded. Afraid it would start a fire I turned the unit off and called the front desk because the smell of smoke was filling the room. The front desk said they would send the maintenance person shortly. The maintenance guy came and checked to make sure there was no fire but advised that I should not use the heat until they were able to have it checked in the morning, and since the hotel was fully booked there was nothing he could do at the time. I was disappointed, I had only gotten the room because my flight came in late and I was too tired to safely drive home, I slept in a smoky cold dingy room all night and despite my documented experience I did not receive one courtesy call or email apology not one opportunity to turn this experience around was ever made. SMH I will stay with Hilton from here on out.