Econo Lodge Phoenix North I-17 Reviews

This hotel was terrible! The room was small and outdated, the bathroom was dirty and the room was nasty. I spent an hour cleaning it upon arrival. The clientele was rowdy and unruly. Sleeping in the park across the street was more comfortable. The staff was unhelpful and uninterested in making my stay more pleasant. Overall, I would not recommend this hotel to anyone anywhere for anytime!

Wifi doesn't work but staff for the most part is willing to work with u on special requests

At the beginning it took awhile to check in. Room was Okey, service desk lady good customer service and nice.

Needed room last minute not the best no towels and didn't sweep smelled sewer and no hot water first night

Service is awful, the only clerk takes forever to attend the customers and the lobby is closed, one has to wait in line for hours (literally). This place should be closed or authorities should take action to do aomething about the place.

Little lighting. Tv no remote. Furniture broken. All in all ok.

It was gross!!! I was killing roaches My whole stay!!! The blankets had burn holes in them!!! NEVER AGAIN!!!

Unbeliebly bad. I was not able to stay. Too Dirty, too Dangerous. I have already tried to get a refund once. I'm going to try again, if i fail, i will be going through the bank. if you question the disgustingness, i have pictures, and would be happy to share

We drove around the property, went in to speak to staff, and decide this was not a safe place for our family to stay.

Read all of the reviews and be warned before booking, I wish I would have. This place is dirty and upon driving up you feel unsafe with the people walking around the property and parking lot. They never answer the phone. I felt my car would get broken into if I stayed there. Upon arrival there were 5 hotel rooms wide open and everybody was walking into everyone else's room. With the pulling up of cars and going into a room and then few minutes later leaving which we watched happen several times with different people, it seemed some kind of illegal business was going on there and the many people hanging around the room was unnerving. My family and I tried to cancel the reservation within an hour of booking it but they said non-refundable. That's where they get you, you pay then you're scared to stay there and they have your money. Lost my money on this hotel and instead spent the night with my family at an assisted living. Read the reviews before you book this place, if I could give it negative ten, I would. I don't understand how people stay here unless they are desperate. I want my money back! This should not be listed as a hotel!

Look somewhere else! Make this place your last option, and when you get there look around again! After driving 8 hours I wanted a hot shower and bed. Driving up I was already skeptical do to the amount of homeless people around. Walked inside to the front desk and there was a HAND WRITTEN paper that said “no rooms left on property reservation call who you booked thru for refund”. So I paid for the room and they gave it away. Still in the process of getting a refund. Think again about this place.

We didn’t get a room. They didn’t have one. Ever since we got there, there were problems. There was a big line with people trying to resolve their issue. The first family said their keys were not opening the door. The second man said there were no walls in his room. The bathroom was right there in the room and was wondering how his daughter was going to be able to have her privacy in the restroom. While we waited there were a lot of homes less people surrounding the property. When I finally got my keys, we went to the room and the property was dirty but we still managed to give it a try and spend the night. Our key didn’t open the room so we go back and we were told there were no rooms. I told her then why should I pay when I’m not spending the night and she just said stuff that didn’t make sense. Then she gave me a paper with my amount and it didn’t say anything about me requesting a refund, no information on what happened and the wrong phone number. She said I could use that to dispute my charge with the third party. I told her the paper doesn’t say anything. She said she had the information on her notes. I asked her if I could take a picture of her notes and she said she couldn’t do that. For all I know she wrote down I didn’t want to stay. She gave me the name of the manager so I could contact but the phone number on that paper she gave me was wrong. These people screw people over

3 people at the desk, but waited more than 5 minutes for someone to come to the window. First set of room keys did not work, and when I went back, I had to wait more than 20 minutes to be helped. After getting back, and into the room, the shower did not work, the toilet did not work, the refrigerator had door compartments that had tape instead of retaining rods, and the door would not close. The vent cover in the bathroom was hanging down. There was no shower curtain and no linens in the room. The light on the nightstand had one bulb and no lampshade. The TV did not work. All the furniture was broken, with drawers and doors and trim missing and sharp. Quite hazardous, to be honest.

We ended up not staying the night. The front office clerk immediately recommended cancelation/refund upon arrival because I have kids. She was worried about what my kids would be exposed to as the hotel serves a large population for homeless. It was run down, loud and generally felt unsafe.