Howard Johnson by Wyndham Phoenix Airport/Downtown Area Reviews

Roaches in the room on the ceiling, breakfast was coffee and juices.. plaster patches all over the room, had to be up under the TV to change channels, not the best of places I have stayed and I've been in some shady places

Did not get two beds did not get light breakfast as stated on my reservation.

Staff are nice and helpful for solving our problems.

A very old property. In the room flickering lights, uneven floor, dirty lamp shades and a sink drain that was not draining. Also very noisy from the outside.

Very bad service

Nice place, maybe need to get new beds, my back was killing me after shelling there, but otherwise it was great!

the cleaning is terrible, they were also fixing the parking lot and we couldn't find a place to park, they didn't clean the room

The property was closed down terrible area very unsafe for my wife.

I saw homeless people walking around the property. Bad part of town. The day I was there, they were in the middle of repaving the lot. No -parking. The front desk person was very accommodating and gave me a full refund. This is not a safe place to be or park your car...

This property is disgusting. The room smelled terribly of smoke and cigarettes. It is a run down, dirty and smelly place. Linens are cheap and stained. Walls are paper thin and you can hear everything through them between rooms.

$176 a night. It’s a motel. The rooms are disgusting. Beds are cheap and plastic and you can’t sleep. Bathrooms are gross. Broken tiles Witt mildew. Broken outlets. No enough towels. Asking for more towels got a “Maybe” from the clerk. They close the lobby at night. So if you check in late, you have to do so while standing outside, alone, 5 feet from the street in a dangerous neighborhood. The walls are paper thin. You can hear entire conversations of your neighbors at regular speaking volume. The parking lot is busted. There is literally nothing redeeming about this dump. And for all this, tbh charge about $200 a night.

We had a confirmation number. We called from the airport to say the flight was late and we were on our way. They said as long as we got there before the night audit, it would be fine. We got there around 1:30am. Kevin the man on the desk said he had no rooms and had given our room away! He also did NOTHING to help us and cancelled our reservation in front of us. ******* ******. Howard Johnson ******. Wyndham properties who were also contacted for assistance ******. Overall worst experience ever. Never in all years of travelling has a hotel given away a room when it was reserved and confirmed.

Looks like the property is more of a trap house, everything looks dirty, the water gets clogged up, toilets have stains all over, mold in the rooms.

Have to request clean towels and linens since they only clean every 3 days! Some sort of bugs in one of the beds. Room stunk