Motel 6 Phoenix, AZ - West

A lot of people hanging around the place

Alright they are in a goodplace

If you want a clean, safe place to spend the night DO NOT stay at this property. Their pictures on the website look great, but in real life the place is a dump. My first clue that this establishment was not maintained in a way that would meet the standards of most average travelers was the graffiti in the elevator. One spot looked like gang tagging and another said, 'slasher.' The first room we were given had obviously not been cleaned (hair in the bathtub and on the bathroom floor, debris all over the floor, several holes that looked like bullet holes in the curtains, splatter of a dark substance on the curtains (blood???). I requested a different room, but would have left if I thought I could safely drive after traveling all day. The next room was only slightly better. We had one hand towel with dark black stains that looked like grease. Fortunately, we were provided with one washcloth, which we had to repurpose as a plug for the tub as there was no plug. The bathroom door was rotten on the bottom, no cover over the bathroom light and ceiling fan, the sink faucet moved in all directions because it hadn't been installed properly, the luggage rack was duct taped together and had paint splatters on it, there was painter's tape on the toilet tank lid (nobody cared to take 2 seconds to remove it), the towels were small and extremely thin. When I asked for extra blankets I was given 1 and told that was all they had. Also, there was trash in the pool. Every time we left the room for a few hours our key card no longer worked. We had to tromp down to the office multiple times to have the card reprogrammed. Lots of problems. I will never again stay at a Motel 6.

The cost for a one night stay was good in comparison to other motel rates, and the location was convenient to my purposes which was why I booked. The on duty reception clerk was friendly and kind both at check in and check out, but the room was pretty shabby. It was clean enough, but noticeably worn. The basic furniture was pretty banged up, and the room had seen many repairs, such as to the drywall etc. The few amenities were low level: two tiny wrapped soaps, a single hand towel and bath towel, wrapped paper cups. The mattress was in poor condition -- saggy in general, and VERY saggy on the side next to the nightstand. There was NO flat top sheet on the mattress between the fitted sheet and the blanket. A flat sheet had been made up OVER the fleece blanket, and I had to remake the bed with the flat sheet properly placed as I did NOT want to have the sad looking, well worn fleece blanket next to my body. The Blanket looked like it could have used a wash, but the sheets and pillowcases were clean, and once I had remade the bed properly, I was able to sleep OK despite the poor mattress. I did not use the tub/shower so cannot comment, but I recommend that the broken toilet be replaced. I have usually been completely satisfied with Motel 6 inns, but this particular motel room seemed below the usual Motel 6 standards.

Yumari I a great person really great person always upbeat always has a nice personality willing to help if you have any questions she never saw the attitude always tries to help solve the problem thank you wish you have more employees like her

There is a person named Shellie Brown at this location who is very professional in her work. She seems to really care for the customers,and it shows in her attitude. Very kind and sociable. All around nice person!!