Marriott's Canyon Villas

We are staying in the small lock-off. It's nothing like I expected. I can not list the problems with the room and amenities. We have visited other resorts and stayed in the small lock-off side. I would never recommend this resort. On the positive side, the staff was terrific. The sushi-making class was fun. The instructor was very informative. I cannot wait to leave, never to return.

This was our first visit here and we were impressed. The resort is small, but beautiful and the activities are super-well coordinated. Love the daily specials at the grill and we ate there every night. At the grill Vanessa was always there to take our order and make certain everything was perfect. We will be coming back!

First time in Phoenix and prefer Marriott properties – This was my first time staying at a Marriott Vacation Club and turned out to be very nice and convenient. I used this location as a ‘meeting point’ as I took two excursions that offered ‘pick-up’ at this location as I did not rent a car. Worked out great! Even though it was 108-115 degree’s; I was able to hail an Uber to take me a mile to Desert Ridge Shopping Center that has a huge selection of restaurants and shopping if needed. The property does have breakfast and lunch service (NO Room service) and daily specials. If you are a Marriott member; there is a JW Marriot around a 7–8-minute walk you can go to and use their amenities and restaurants if you want. This property is more family-oriented and very pleased with the staff and cleanness of the grounds. Enjoy your stay here.

Not worth it- basically a Hampton Inn. No shuttle to the JW Marriott. We were told it was a short walk. Also told we could use the JW Marriott pools, but we couldn’t . It was blacked out for two of our 4 day stay. Wish we would have stayed home.

Located on the outskirts of Phoenix canyons and close to the JW Marriott across the road. The units have 3 levels, we were on the second floor, but as the units have carpets rather than tile floors you don’t hear any noise from above or below. The villas are large, we had a one bed which consisted of a bedroom and attached bathroom with a large tub and sink area, adjacent is a toilet , second sink and shower. The shower has shampoo, conditioner and gel and the sink has soap. The kitchen is well apportioned with all you might need for a holiday trip and to do some basic heating up or cooking of a meal. There are dryers and washing machines too. Washing up liquid, dishwasher tablets and washing powder are provided. The website shows the exact layout if needed so I won’t repeat it all here. Note there is zero housekeeping service which I think is poor. Not once did we have a bed made, towel change or bin emptied. Staying six nights I think this is not good. At our home resort we get daily housekeeping included. The outside of the units are a little utilitarian in appearance but all tidy and well kept. The pool area is good and has plenty of sunbeds to use at anytime of day. The towels are provided at the pool via a vending machine accessed by your room key. As well as a pool there are jacuzzi pools which well very warm. A pool bar is by the main pool which has the usual fare and also is open for breakfast Friday to Monday. There is a large amount of covered parking and some additional uncovered, we never had an issue getting a space somewhere. As always with Marriott every one of the staff members were great, helpful and polite and always happy to help. The marketplace at the resort is very small, so apart from some very basic items it is best to shop at the main shopping centre. The pool area and resort is clean and staff are always about tidying up and cleaning. Overall a lovely resort and a great place to visit the area of Phoenix, Scottsdale and the surrounding area.

Just returned from a 7 day vacation. The resort and pools were nice. I enjoy the stay very much. The Front desk Manager and Olivia were very professional and helped me with the room change. The only complain that I have is the concierge Morgan. She was very unprofessional, unhelpful, sarcastic and had some attitude. She didn't even try to help me when I had some questions. She told me the best way to look for the information is to Google it. The second time I came for help and ask for a map, she told me that she already gave me a map. I think she is completely unfit for the job! I was very dissapointed in that kind of behavior from the Marriott employee!