Hotels near Zando BKK1 in Phnom Penh

We stayed here for 3 weeks while on vacation and what a gem of a place it is!! Lovely pool, surrounded by trees and has a bar and restaurant. Our buffet breakfast was included, and it has a good range of food, coffee and teas included. The bar and wait staff were amazing. Satana (Restaurant supervisor) and her team Soklen, Dolla and Clinton made us feel so at home and nothing was too much trouble for them. They went to extraordinary lengths to make sure everyone was well fed and happy. The restaurant is pretty good too and they have a large range of Asian and Western foods available. They also made great cocktails and the 3rd one is free during happy ”hours”. Our rooms were cleaned thoroughly and hotel itself is very clean throughout. Very safe and lots of tuk tuks outside. It is very close to quite a few bars and restaurants as well. The only issue we had was when we arrived the amount we paid wasn't in full and we had a hefty bill on checkout. Apparently they only charge a part payment for long stayers. Yes we should have checked properly too, that's jetlag for you. But we will definitely go back there.

Use Grab from GrabPicUpPoint at the airport, about 40 minutes KHR 35,400 (about 1300 yen), return KHR 33,000 (about 1200 yen). Located on the main street, there are Thai massage shops next to several houses and Chinese supermarkets facing each other. Convenient location if all movements use grab. It was a 1 bedroom, but it is clean and easy to use, crispy WIFI, spacious bathroom, shower with good water pressure and temperature control, large refrigerator, washing machine, microwave oven, tableware, etc. The bed was small 々 solid, but I was able to spend it comfortably. There is also a gym and pool on the top floor, making it a very cost-effective hotel (service apartment). I recommend it.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

I would have given this hotel a 5* rating but be of the reasons we booked it was for the pool and sky bar; the sky bar advertised isn’t open and the pool doesn’t have towels or a bar. Also the coffee corner in reception is closed so we had to eat and drink elsewhere and spent little time there. It’s a shame because the staff were lovely from the receptionist to the cleaners. This has a more traditional interior which I like a lot and although Covid has obviously had an effect on their facilities, the place is clean and looked after. There is a really good view of Phnom Penh from the pool, worth a look when it’s all lit up. The location is great too. Bassac lane is within walking distance and it’s pretty much central to most attractions.

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

Excellent location for tourists and a very nice relaxing hotel. Pools are small but ambience are super nice, this hotel is like oasis in the desert. Very green & environmental friendly setting. Don’t miss out the rooftop bar, nice breakfast and spa treatment I guarantee it’s the best in town!

The hotel is newly opened. The rooms are large, the facilities are new, clean and hygienic. The Chinese breakfast is very delicious and the service is very friendly. Especially the hotel is in a good location. It is within walking distance of all attractions and there are supermarkets and various restaurants around. It is very convenient. It is worth mentioning that I paid a deposit of US$100 when I checked in. When I checked out, the waiter said that there was a generation of potato chips missing and deducted US$5. After explanation, the entire deposit was finally refunded.

This is a cheap option for accommodation with an average breakfast(buffet) . The price is adequate to what you pay for. The hotel has a good location close to the S21 museum (about 7 minutes walk). About 30 minutes walk to the central market or the royal palace. lWeak WiFi. Helpful staff in the lobby. Inexpensive meals in the restaurant.

The room was very good and big. I booked a room myself, but they upgraded two rooms to us, which was very big! We only stayed in one room, and the other room had not moved 😂 The room had a kitchen, a washing machine, and two bathrooms had bathtubs 🛀. Suitable for a group of friends to open a party 😆

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