Hotels in Doun Penh, Phnom Penh

Good location near Central market, Sorya bus station and shopping mall, about 15 mins walk from the Riverside and Royal palace, reasonable size room with lift, personally suit for my purpose and budget, will stay again

The room was clean, the beds were comfy, the toilet was clean too. Please bear in mind that this is not a 5 or 4 star hotel. It's good value for money as it was a very short walk from Zing Hotel to Central Market and Cafe Malaya etc. Daytime, we asked the goldsmith shop nearby the hotel, to point us in the direction of the Riverside, and we walked all the way to the Riverside. It was a less than one kilometre leisurely walk for us to reach Riverside. And we got to see Phnom Penh daily life along the way. There's even a convenience store right next door where we bought our instant noodles, hot coffee and chips etc. The reception also has a small kitchen with seating right next to it, serving hot meals. The front office, kitchen and housekeeping staff were cheerful and pleasant with us. Housekeeping cleaned our rooms daily. We used the Grab app to order rickshaws and cars to pick us and drop us back at the hotel doorstep. Cheap using Grab. Do be careful at night though, don't walk around the area at night alone or even with friends. Just use Grab or Pass app to order rickshaws to get around and you'll be fine.

Upon reaching the hotel, I was not pleased with the outside and the lobby was not what I had been hoping for. However, after I took the lift to my floor and stepped out, I was pleasantly surprised. It was very well renovated and the room was surprisingly clean and felt like it was more than what I had paid for. Definitely value for money. The breakfast was decent but of course not as same as those lavished 5 stars international hotels For the price that I have paid, I have nothing to complain about. The staffs could speak English and Mandarin so that made the communication much easier. Distance to the airport is about 10km. I will stay there again if I need to visit Cambodia next time.

I don't usually write any reviews, but for the sake of the next victims, I feel the needs to do so. Here is my recommendation - avoid this hotel at all costs. I have been staying at a lot of hotels over the years so I know what an acceptable hotel should be like. I had no choice but to stay at this hotel because of the government's quarantine requirement when entering the country. In addition to making me pay extra for no reason but to scam me (i,e they purposely didn't tell me to check out on time at 12pm even though I was allowed out way before that, they made sure that I stayed pass 12pm and citing that it was 1pm I must pay extra, they were holding my passport at the time so I had no choice) Now let's get to the horrible services that they provided. The two weeks of staying at that hotel proved that the services are helpless. I had requested a no interruption daily but the result were ”interruptions” daily. So my sleeping quality was awful. The bed sheet was itchy, the washroom was extremely gross, the room was small, the AC remote doesn't work, the room supplies were next nothing, no daily coffee or tea. Furthermore, I had to call for toilet paper, napkin, towel daily as well. Apparently, the instruction of ”please refill my basic supplies daily” didn't click. If you have the money to spend, this should be the last choice when there is no more hotel available in the entire city. I won't go back even if I was asked to stay for free. Incredibly horrible, please avoid!

Fabulous hotel. The rooftop pool is gorgeous and the gym is ideal. Beautiful views for working out. The rooms are lovely and clean. Location is good as it’s close to the old market. Would stay here again.

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

It seemed like the reservation wasn't made properly, but they prepared a room for me. When I went into my room and tried to open my suitcase, the suitcase lock wouldn't open, so I went to the lobby to ask for help because there was nothing I could do. Thank you for your help 👴🪛 Even when I didn't know how to lock my room, she came to my room and taught me. thank you very much. When I went to have breakfast the next day, she smiled and said good morning, which made me happy. Breakfast was delicious 😊 I took a lot of care of them, and they were great staff!

Lovely hotel, in an up and coming neighbourhood so not too much to do around aside from malls. The gym was the most spacious out of any Citadines I’ve been to and a huge plus point !

Place there initially for 2 nights then was told we had to stay 2 weeks due to a positive case on the flight, not even sure if that was the case the hotel receptionist just smiled when he announced it. The room is dirty, when asked for the cleaning the cleaner asked for money! It was still dirty by my standards after she cleaned. The bath mat was old grey, torn and sheets were yellow with age, that I can cope with but black dirty on the surface areas is not acceptable. In the end I had to clean the room myself. You have to request for clean towels and toilet paper. We were supposed to have 3 meals per day they forgot breakfast the first 2 days. Then food came at strange time earlier each time in the end: Breakfast @ 06:30, Lunch @ 11:00, Dinner @ 16:30. It was poor quality food and just warm, lunch was probably delivered same time as lunch as it was almost cold. The food rubbish is left outside each door and by the elevators with cats wondering around at night scattering rubbish around. This is the worst experience ever. DO NOT COME TO THIS HOTEL!

We were traveling in a group, we had 8 rooms booked more than a month in advance, we arrived late because our flight was deviated due to bad weather, we contacted them to notify them about it and they replied with an ok. At 2:30-3 am that we arrived they told us that there were mo rooms available. The guy in the front desk had a really terrible attitude even saying that it was not his problem, and also telling us he couldn’t find our bookings. After a while the manager came and he did find all our bookings, and he managed to help us get the first night in a neighbor hotel (which given the circumstances we had no other choice).