Tianyi Apartment Reviews

Response from Property: Dear Valued Guest,Thank you very much for your detailed and positive review of our hotel! We truly appreciate your feedback and recommendation.We're delighted to hear that you found our staff friendly and helpful, and that the check-in process was quick and efficient. It's always our goal to ensure a smooth and welcoming arrival for our guests.We're pleased that you enjoyed the spaciousness and overall quality of your room. Your comfort is our priority, and we're glad we could provide a nice space for your stay.Regarding the air conditioning, we apologize that it wasn't cool enough for your comfort. We'll have our maintenance team check and adjust the system to ensure optimal performance for future guests.We appreciate your feedback on the breakfast. While we're glad we could offer a complimentary fruit basket, we'll review our breakfast options to see where we can make improvements.It's wonderful to hear that you consider us one of the better hotels in Phnom Penh. We strive to provide a superior experience for all our guests, and your recommendation means a lot to us.We sincerely hope to welcome you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Thank you again for choosing our hotel and for taking the time to share your experience.

Response from Property: Thank you very much for your positive review of our service! We are very pleased that you are satisfied with our service. Providing quality service to every guest has always been our goal, and your satisfaction is our greatest motivation.If you have any other needs or comments, you can tell us at any time. We will continue to work hard to provide better services to make you feel more comfortable and satisfied during your next stay.Thank you again for your review and support! Looking forward to providing you with excellent service again. Have a great day!

Response from Property: Thank you very much for your kind review! We are glad that you were satisfied with our hotel and breakfast service. We always strive to provide our guests with a comfortable and enjoyable stay, and our breakfast is an important part of ensuring you start the day with energy. If you have any other needs or questions, please feel free to contact us and we will continue to work hard to provide you with excellent service. Thank you again for your support!

Response from Property: Thank you very much for your good review of our hotel! We are very happy that you were impressed by our front desk service. Our front desk team always serves guests with enthusiasm and professionalism, and is happy to meet your needs. We strive to ensure your comfort and convenience during your stay. We are also very happy that you are satisfied with the scenery in Phnom Penh. Our hotel is located in a beautiful place, allowing you to enjoy the charming scenery, which adds more fun to your stay experience. Thank you for your support and trust in our hotel. We will continue to work hard to provide excellent services and ensure that your next stay experience will be even better. We look forward to seeing you again, Tianyi International Hotel will always be your first choice in Phnom Penh! Thank you again for your good review and wish you all the best!

Response from Property: 【Free airport transfer service】【Free self-service laundry room】【Free gym + Starlight swimming pool】【Large parking lot】【Free self-service laundry】【Multi-functional conference room】Dear guest: Thank you for your review of our hotel! We are glad that you are satisfied with the size of the room and the novelty of the decoration. We have been committed to providing a high-quality accommodation experience and hope to provide you with a comfortable and pleasant accommodation environment. Looking forward to serving you again! ㊗️Have a pleasant journey and everything goes well

Response from Property: 【Free airport transfer service】【Free self-service laundry room】【Free gym + Starlight swimming pool】【Large parking lot】【Free self-service laundry】【Multi-functional conference room】Dear guests: Thank you very much for the positive evaluation of our hotel! Especially the Chinese communication skills and airport transfer service are satisfactory. We have been committed to providing guests with a high-quality service experience. At the same time, we are very happy that you are satisfied with our free breakfast and clean and tidy guest rooms. We will continue to work hard to maintain the hygiene and comfort of the hotel and provide guests with a pleasant accommodation environment. For the newly opened BBQ hot pot restaurant, we are very happy that you recognize its affordable price. We will continue to provide a variety of dining options to meet the taste needs of guests. Thank you very much for your support and trust in our hotel, and look forward to your visit again!

Response from Property: 【Free airport transfer service】【Free self-service laundry room】【Free gym + starlight swimming pool】【Large parking lot】【Free self-service laundry】【Multi-functional conference room】Dear guests: Dear guests, thank you very much for your good comments on our hotel! We are very happy that you are impressed by our clean and tidy service. We will continue to work hard to provide a high-quality accommodation experience and look forward to your next visit! Thank you for your support! ㊗️Have a pleasant journey and everything goes well

Response from Property: Thank you very much for choosing our service and providing feedback. We apologize for your evaluation because we have been working hard to provide first-class service and a comfortable accommodation experience. For the experience of staying overnight, we hope that you can understand that our price strategy is adjusted according to market demand and other factors. We have been working hard to balance price and service quality to meet the needs of our guests. We attach great importance to the opinions of every guest, and your feedback is very valuable to us. We will immediately pay attention to the issues you mentioned and work hard to improve our services. Our front desk hopes that customers will give good reviews because we hope to gain the recognition and support of our guests and further improve the quality of our services. Thank you again for your feedback, and we sincerely hope to have the opportunity to provide you with a better accommodation experience again. If you have any other questions or need further assistance, please feel free to contact us.

Response from Property: We are very sorry that you encountered such a service experience. We will immediately investigate and deal with the relevant employees seriously. We are always committed to providing polite and enthusiastic service to all guests. Such behavior is absolutely not in line with our standards. Thank you again for your feedback. We will take measures to ensure that similar situations do not occur again.

Response from Property: The hotel's reply content: [Free airport pick-up service] [Free self-service laundry room] [Free gym + starlight swimming pool] [Large parking lot] [Free self-service laundry] [Multifunctional conference room] Dear guest: Thank you very much for your review of the hotel room and service recognition. The large bed room has an area of ​​45 square meters + independent balcony. The floor-to-ceiling windows provide ample lighting, making it convenient for every guest to travel. In addition, the hotel provides a buffet breakfast from 7:00 to 9:30 in the morning. You are also welcome to try it. O (∩_∩) O, ㊗️ Have a pleasant trip and everything will go well

Response from Property: Thank you very much for your good review! We are glad that you are satisfied with our breakfast. We are always committed to providing rich, diverse and delicious breakfast options to meet the tastes and preferences of our guests. Your feedback is very important to us, and we will continue to work hard to improve and enhance our breakfast quality to ensure that every guest can enjoy a delicious breakfast. Thank you again for your good review and support, and look forward to providing you with better service next time! If you have any other needs or suggestions, please feel free to let us know. Have a nice day!

Response from Property: [Free airport transfer service] [Free self-service laundry room] [Free gym + starlight swimming pool] [Large parking lot] [Free self-service laundry] [Multi-functional conference room] Dear guests: Thank you very much for your recognition of the hotel room and service. The king-size room is 45㎡ + independent balcony, and the floor-to-ceiling windows provide ample lighting, which is convenient for every guest to travel. In addition, the hotel provides a buffet breakfast from 7 am to 9:30 am, and you are also welcome to taste it, O(∩_∩)O, ㊗️Have a pleasant journey, and everything goes well.

Response from Property: Dear customer, Thank you very much for your good review of our hotel! We are very encouraged and satisfied with your affirmation. We are very happy to know that you have a very good impression of our hotel. We have been working hard to provide first-class service and excellent facilities to ensure that you have an unforgettable stay with us. Our team is committed to meeting your needs and providing you with a comfortable and convenient accommodation environment. We not only pay attention to details to ensure the perfection and hygiene of hotel facilities, but also pay attention to the professional training of employees to ensure that you provide you with warm and thoughtful service. Thank you again for your good review and support. We will continue to work hard to provide better services and a more comfortable environment to create more beautiful memories for you. If you have any other needs or suggestions, please feel free to let us know and we will be very happy to serve you. Wish you a pleasant time and look forward to welcoming you again!