HM Grand Central Hotel

HM Grand Central Hotel Reviews

HM Grand Central Hotel

#42, Street 208, Village II, Sangkat Beuong Reang, Khan Daun Penh Phnom Penh City, Samdach Chakrei Ponn St. (208), Phnom Penh, CambodiaView Hotel Details
HM Grand Central Hotel
HM Grand Central HotelHM Grand Central HotelHM Grand Central Hotel
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HM Grand Central Hotel Guest Reviews

4.4/5
Very Good
227 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.6
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All Reviews(227)
Positive reviews(210)
Reviews with photos/video(79)
Great value for money(14)
Great location(14)
Great swimming pool(13)
Convenient location(12)
Loved the massages(7)
Tasty food(7)
Easy to get around(7)
Average sound insulation(5)
Negative reviews(17)
Guest User
Superior Single
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Everything was good, really nice hotel with perfect rooftop terrace. The only thing I didn't like was the woman at the pool bar who was all the time (2hrs) facetiming and there was a child crying all the time so it wasn't really relaxing as it was loud and the hotel is suppised to be without kids..maybe next time she can use headphones (she was working there, not a customer)
Response from Property: Dear Valued Guest, Greetings from HM Grand Central Hotel! Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. It's worthwhile for our improvement.Best Regards, HENG PIDOR (Ms.)Asst. General Manager
Anonymous User
Superior Single
Stayed in Apr 2024
Business travelers
56 review
4.5/5
Great
Posted on Apr 10, 2024
Location near to Naga ****** hotel, breakfast variety choose, need to improve is gym without towel and water.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and your spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services.
Sylvestre Zeb
Superior Single
Stayed in Dec 2023
Other
12 review
4.7/5
Amazing
Posted on Dec 13, 2023
Great Exprience at HM Grand Hotel everytime I go. Even thought I wasn't able to check-in early as previous times, I received the 30 mins FREE massage and I nice gift from Trip,a FREE cocktail!! 😊 The new policy of 50USD deposit can be inconvenient if you don't have the cash immediately and if you pay by card. It will be back to your account only 7-10 days later. 🤔 It might be inconvenient for short period travellers. Besides that overall good staff and good amenities.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Eugene
Superior Single
Stayed in Jun 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jun 24, 2024
A little hard to find, since HM is part of the name. But well located and very nice to the stay.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
ling
Superior Single
Stayed in May 2024
Friends
3 review
4.5/5
Great
Posted on May 16, 2024
In May this year it is hot and dry, we have early breakfast on first floor restaurant where both Eastern and western food are available. Morning walk to the palace or the central market can be good exercise. After lunch it can be very hot to walk back so tuk-tuk is a cheap form of transport for 3 of us. It is easy to take lift from basement which is same level as the road to our rooms as access card instruct the lift to stop at the correct floor. It is nice to take a bath and enjoy rest of the day in a comfortable room with over 60 channels to view.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Udomsak FNT
Deluxe Double
Stayed in Apr 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I always stay here when I have a business trip in Phnom Penh. Hotel is located in the convenience place where close to minimart and tourist attractions.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and your spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services.
Celebrity World Traveler
HM Grand Suite
Stayed in Oct 2023
Friends
2 review
4.7/5
Amazing
Posted on Oct 23, 2023
Near to Royal Palace.Accommodating staff.Recommendable. Suite room is good.Spacious toilet with bath tub.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Xed
Deluxe Double
Stayed in Oct 2023
Couples
2 review
3.5/5
Posted on Dec 26, 2023
Gym was without air conditioning and everything feels abit damp and sticky. Room was clean but the concierge at night was giving a lot of problem
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. It brings us sadness to hear that you are dissatisfied with your stay with us. We hope to have another opportunity to make up for this mistake.
Guest User
Deluxe Double
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 2, 2023
My repeated stay at this hotel. Love the location, cleanliness & the staffs there are very nice. Will go back again.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
N@T
Deluxe Double
Stayed in Oct 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Great location. Room is clean and comfortable. Good foods in the restaurant on the 2nd floor.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Jovanna1125
Deluxe Double
Stayed in Oct 2023
Couples
47 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Good location. Very clean. Quiet hotel. I got 30 min massage for free , it was great. They serve good cocktails on the food too bar.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Jane
Superior Single
Stayed in Sep 2023
Solo travelers
16 review
4.5/5
Great
Posted on Oct 1, 2023
It’s a nice and clean hotel with a good location. The breakfast was good, but the swimming pools opens at 10am, a little bit late.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
AlChemist89
Deluxe Double
Stayed in Oct 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Good location & service. Comfortable bed n clean room. Room has recently been renovated.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
KKPeterr
Deluxe Double
Stayed in Jun 2024
Solo travelers
3 review
2.0/5
Posted on Jun 12, 2024
Insufficient amenities, staff service and cleanliness need to be improved.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. It brings us sadness to hear that you are dissatisfied with your stay with us. We hope to have another opportunity to make up for this mistake.
Guest User
Deluxe Double
Stayed in Apr 2024
Friends
9 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Won't be disappointed to stay in this hotel. Clean, convenient and good value for money.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and your spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services.