JD Polman Hotel

The room is relatively new and the facilities are good, but the quality of the toothbrush is a bit poor. The bristles fall off after a while. The front desk may be a bit slow.

Chinese investment, very new hotel, so new that many facilities are not yet built. I booked it specially to experience it when I was on a business trip. There is a five-star sign issued by the Cambodian Ministry of Tourism in the lobby, and on the other side is the entrance to the apartment (I didn't look closely, but I probably haven't officially moved in yet). Let's talk about the advantages first: Most of the employees I met in the front desk restaurant can speak Chinese, and there are several Chinese employees, so communication is convenient. The room price is not expensive, the room is about the level of the all-season, very clean, with a balcony but the surrounding area is undeveloped, so there is no scenery. There are domestic TV channels and many international channels, and the food in the mini bar is not expensive. The infinity pool and glass plank road on the top floor are great for taking pictures, but the swimming pool seems to be unavailable. The restaurant on the second floor is basically Chinese food, and there are special dishes for a few dollars every day, which is very suitable for Chinese stomachs. Then talk about the disadvantages: 1. The room has a bit of a bad smell, not sure if it is a problem with the air conditioning system or the sewer, because I live on the 20th floor, it is probably a problem with the central air conditioning. 2. The shower room is too small, about one square meter, and fat people definitely can't move around. 3. I booked the room through Ctrip. When I checked in, there were some benefits indicated, such as welcome fruits for late check-out. Unfortunately, I don’t know what went wrong in the communication between the hotel and Ctrip, and it was not confirmed until I checked out the next day. Finally, I would like to give a suggestion to the owner: There are about 30 guest rooms on each floor, and it is roughly estimated that the hotel has more than 300 guest rooms. With this volume, there are only 1-2 employees at the front desk (two people at check-in and only one person at check-out). A deposit is required for check-in and room inspection is required for check-out. There is reason to suspect that if the occupancy rate is high, it will be too late to receive guests. When I checked in, I waited for about 20 minutes because some guests who checked out were arguing about the fee. The number of front desk staff should at least double to be enough to cope with it.