Hotels near Cambodia-Vietnam Monument in Phnom Penh

The whole place felt grubby. Marks on the wall beside the toilet, below the mirror at the basin (like toothpaste/spit splash hadn’t been wiped), found a blood stain on the doona cover (see pic) that was hidden by it being folded down when we arrived. Ugly stain marks above the bed head (see pic). Towels are thin & need replacing. Drain in the shower was slow/partially blocked so you end up standing in a pool of wash water that almost overflows the shower. Pool has black scum along some edges (although water seems clean), sun lounges are mouldy. Our room wasn’t cleaned “because we didn’t ask for it to be”, but I had put out the ‘’make up my room’ sign after coming back from a city tour & seeing it hadn’t been cleaned. No instructions about needing to “request” a clean. Ran out of toilet paper & had overflowing rubbish as a result & had to call reception to bring paper. Breakfast is very average. I had low expectations after reading other reviews but it was bad. Ran out of food & had to ask them to refill. Coffee & tea was cold. Only the omelette was good, once I figured out eggs were included as the cook is outside & they don’t tell you about it when you come in. Reception didn’t give me back my passport (like they should!) when I checked in & I didn’t realise as I was distracted. Then when I checked out & said my room number, they looked at the computer & said “ok” and waved me off. Then I got to the airport & realised it wasn’t in my compendium like it should be. I had to pay to get it to the airport, no apology & then I find they had my room number clipped to it, so should have given it to me on checkout! The bed was ok comfort wise. Tuk tuk driver Son was attentive & helpful for trips around town. (See pic) Cocktails at happy hour are a good price & made well quality drinks. (See pic) Would not stay here even though it’s a cheap price & is in a good location.

I thought about taking pictures before leaving📷 The stay experience was very good It's clean and tidy. The room facilities are relatively new and complete. The room has good lighting, bright and very comfortable. Service: Smiling, efficient and enthusiastic at the front desk, smooth communication Location: Excellent, with convenient transportation. The central area is very prosperous. The naga is just opposite. It is convenient to travel by foot or tuk-tuk. The lobby is simple and elegant, and the layout is reasonable. On higher floors, you can see the massage parlor next to the Mekong River, which is cheap, affordable and comfortable. Wow Highly recommended wow wow wow👍👍👍

I booked 3 nights. The hotel is located near the Palace. It takes about 10 minutes to walk to the riverside where you can find many restaurants there. It takes another 10 minutes to walk to the night market. My room is luxury king size bed with balcony. It is clean, but the decoration is ordinary and not high class. For business stay it is satisfactory. Breakfast is not up to my expectation. Every day there are only three hot dishes, soup and you can order omlets, scrambled eggs, fried eggs, noodles, fried rice free of charge. Too few choices and i suggest you only book the room and not the breakfast. You better have your breakfast in nearby restaurants. Almost of the hotel guests are Westerners. I only saw a three Chinese guests on the last day of my stay. The room price is a little bit expensive given the quality of breakfast.

I started only have hot water for one only and I stayed for 4 night,and the internet it’s keep on kicking me out can’t log in properly. I won’t stay there on my next trip which in coming in the end of this year. And breakfast the second morning then one of the Waitress she told me that I can order eggs or noodles but the morning before that no one telling me.

I booked a room with a terrace for two nights a day in advance. When I went to the front desk of the hotel, the waiter greeted me very friendly and took me to the room in person. He asked me if I was satisfied with the room. I said yes! After he left, I realized that this was just an ordinary double room. I went to the front desk to ask what was going on. He said it was because there were many guests during the holidays. I asked: So I booked it on trip and there were too many guests. Is that okay? Did you give the room I confirmed to other guests? The manager came out and didn't say anything except apologizing. I had to say, you want a refund for the price difference. The manager said that to refund the price difference, you have to cancel the breakfast that was originally included. As a result, the price difference for two nights was refunded US20, but no breakfast was given. What a disgrace to this hotel. Very disappointed with the service!

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Great stay in the heart of Phnom Penh. Wonderful pool, good breakfast, and dinner. Staff very friendly and promptly supporting us. Spa with all kind of treatment. Hotel amenities, and room, very clean, top service. Strongly recommended.

I had the absolute pleasure of using this fabulous hotel twice for recent visits to Phnom Penh. On both occasions, I was warmly welcomed and experienced a very pleasant and enjoyable stay. The hotel is efficiently run, peaceful and in a perfect location on pleasant Wat Botum Park. This park has an atmospheric, friendly, local feel in the late afternoon and early evening with families strolling, doing aerobics, jogging and walking. From the hotel, it is only a short easy walk to the riverfront, Royal Palace, Silver Pagoda and National Museum. The hotel restaurant is sadly no longer open but there are lots of good places to eat, including tasty cheap 'street food', or enjoy a drink within a short walking distance. Front desk staff are incredibly helpful and accommodating with special requests. Yoiklien, Theara and TyTy all deserve special mention as they were just so extraordinarily helpful and always welcoming. Theara was especially kind-hearted and caring. Thank you all so much! You're good adverts for the hospitality industry. Keep up the great work! The hotel also conveniently has a very reasonably priced laundry service. Given its excellent location and facilities, the room rates are very reasonable indeed. In my opinion, you would struggle to find better elsewhere. I can see why it was awarded the TripAdvisor 'Travellers Choice 2021' award. It deserves it! My standard room, with a small balcony, was well appointed, clean, spacious and very comfortable. All in all an absolutely superb choice of hotel and one I would very happily return to again and again, as I have done. I would very highly recommend this hotel to everyone and I look forward to my next stay. Thank you King Grand Boutique team for such a pleasant and comfortable stay!

It is in a small alley but the neighborhood is with a lot of food, restaurants and even a traditional market. Quiet location with retro design. The only problem to me is the door lock is hard to open, if they can change to the card key, that would be better.