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The Notary Hotel, Philadelphia, Autograph Collection
4.5/5110 Reviews

The Notary Hotel, Philadelphia, Autograph Collection

Philadelphia City Center Philadelphia|0.15km from Philadelphia City Hall
We booked the Notary for a Presidents Day weekend trip to Philly. We primarily booked it for its perfect location in Center City, easily walkable to the Independence Hall area, though walking to the museum areas might be a stretch for some. The hotel is across the street from City Hall, and you can walk around and view some of the outdoor artwork that Philly is known for. The lobby is gorgeous. Check-in on the Bonvoy app was easy, and we used our phones as keys for the room. They are in the process of modernizing their elevators, so it would take some time to get down to the ground floor from our room, between waiting and then stopping on almost every floor on the way down. The room was clean, comfortable and well appointed. The window looking out to the city was a little small, but totally understandable considering the building is on the register of historic places. The restaurant could use some work, primarily with staffing. We called down to ask how long a wait for a table would be, and were told no wait. However, when we got to the restaurant, we were told they were only taking diners with reservations, no walkups. Luckily, when we told them of the phone call, they did seat us after a 20-30 minute wait. Our waitress made it very clear that they were understaffed and she was overworked. The food was okay, drinks were better. Breakfast seemed to be staffed more appropriately, and again the food was okay. You're probably better off looking at the many restaurants around Center City (or uber to Dante's & Luigi's like we did on our second night). Valet also seemed understaffed, though they were up front about the expected wait once we called down for our car (20-30 mins). Overall, very nice hotel, could use some help with staffing restaurant. Would stay here again.

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