Courtyard Philadelphia Downtown

I booked a room on Ctrip. The young receptionist Danita couldn't find my order at first. After I showed her the Ctrip order, she said she found it and asked me to swipe my credit card for a deposit. It turned out that it was not a deposit but another swipe for my accommodation fee (the room fee had already been paid on Ctrip). I didn't see the bank's withholding information at the time, and I found it out the next morning. I went to the front desk to check, and it turned out that I had two rooms. The front desk Danita opened another room for me without authorization the day before and asked me to pay the room fee again (but only gave me a room card for one room). I communicated with the lobby manager for a long time and he said he would handle it, so I didn't pay the room fee twice. Be careful when checking out in the United States. If you are not careful, you will be charged repeatedly. It's inexplicable and there is no logic! It can be confirmed that this Danita is deliberately playing tricks on me and operating without authorization.