The Westin Philadelphia Reviews

The room is relatively large and the style is good. Living alone is a bit luxurious, haha😃

The check-in experience was very good. There is a parking lot downstairs.

Safety is more important than anything else, in the core location of the financial district, parking is convenient.

Yes, transit check-in.

Average, really average

Relatively average, clean and hygienic, good location, relatively safe!

Great service from very friendly and helpful staff. I’d absolutely recommend staying here. The location is near tons of restaurants and shopping.

The hotel was in a good location. The lobby was beautiful. Unfortunately thats where the issues start. I purposely researched a room that would have 2 beds and a couch. I looked at all the options and chose this hotel because the queen rooms pictured a couch. When checking in I was asked what type of room I wanted which I found to be an odd question since I had already selected the room i wanted. My response was a queen room with a couch. When we got to the room no couch. There was also no body wash. Had to call for that to be replaced. I also booked the room for the people and they stocked our room with 2 towels. Why do i need to fill out 1 million questions online if you are not going to use that information to set my room up? Also when we got in we were hungry and went to the hotel restaurant. It cost us over $40 for a small pizza and a Caesar salad. Overall it wasn't the worst experience but for what we paid it was disappointing at best.

Attached to a mall which was very convenient. very clean and comfortable bed. room was clean.

Ask for bottled water to be delivered to my room and was promised it would happen. It was never delivered

Beautiful property. The room was huge and clean and bed was comfortable. Great location too. Parking is expensive but I guess it’s to be expected in Philly.

Stayed here with family starting Jan 1. Service had been slow according to staff but service was top notch. Front desk was very welcoming and courteous. They made recommendations on where to eat around the hotel but unfortunately most were closed due to the holiday. The breakfast offered at their restaurant was amazing. The quality and presentation of food was like no other I have seen. The waitresses and servers were the friendliest of people. Central to places we wanted to visit. The hotel conveniently has a door which leads into the shopping mall next door. Overall, this was a great start to our trip by staying here. Everything from the entry to the hotel and common areas were very charming. Beds were very comfortable and room with 1 bed and fold out couch had ample space for us. Our heating system was quiet enough where we were able to get a good nights sleep. I would book this hotel in a heartbeat on my next visit to Philadelphia.

Great location! Extremely comfortable bed! This hotel was perfect for our stay. The staff was very friendly and accommodating. The room was clean and spacious. We will definitely stay here again in our travels! Ohhhh…the lavender balm on the nightstand was a great touch!

Beautiful hotel, very helpful and courteous staff. Only issue was that the lights in my room were bizarrely hard to use. Why was that so difficult?!