Hon Gio - Thuan Quy Street Tien Hoa Hamlet Tien Thanh Commune Binh Thuan, Tien Thanh, Phan Thiet, Binh Thuan Province, VietnamView Hotel Details
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Mövenpick Resort Phan Thiet Guest Reviews
4.2/5
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities4.0
Service4.2
Cleanliness4.8
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All reviews(67)
Positive reviews(63)
Reviews with photos/video(27)
Awesome stay(14)
Friendly owner(12)
Awesome rooms(7)
Delicious breakfast(7)
Loved the view(5)
Awesome amenities(4)
Negative reviews(4)
MaiNhuNguyen
Superior Twin Room With Seaview
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 7, 2024
Very close to Nova world. A free bus took us around to enjoy activities. We chose to visit Safari zoo, did not have a lot of animals. But it was ok
Response from Property: Dear MaiNhuNguyen,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
Alex Ng Mimi
Executive King Room With Sea View
Stayed in May 2024
Couples
1 review
2.7/5
Posted on Jul 3, 2024
The hotel is located far from the city centre. I had requested a welcome room decoration to celebrate our anniversary, but unfortunately, when we entered the room, there was no decoration. Additionally, the receptionists did not provide us with any information about the hotel's facilities, amenities, or complimentary services, such as the free sauna or complimentary chocolate. There was also no coffee or tea in our room, and we were only provided with two bottles of water per day, with a charge for any additional water, despite of the fact that we booked the Executive room. Lastly, when we checked out and returned the key, the receptionist did not even smile or thank us, even though I, as a guest, had done so first.
Response from Property: Dear Value Guest,Thank you for taking the time to tell us about your experience at the Mövenpick Resort Phan Thiet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards Ellie DANGFront Office Manager
Eddin
Deluxe King Room With Sea View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Nice hotel with great location. Whole family enjoy staying in this hotel. Sure will book again same hotel if travel to Phan Thiet again.
Response from Property: Hello Eddin,
Thank you for taking the time to share your review at Movenpick Resort Phan Thiet!
Any feedback brings us joy, and helps the resort's staff set goals to further improve their services.
Once again, we would like to thank you for taking the time to share your experiences for this experience. We hope to have the opportunity to welcome you back soon.
Best regards,
Ellie DANG
Front Office Manager
Lê Võ Long
Classic King Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 29, 2024
Good place for children.
Response from Property: Dear Lê Võ Long,Cảm ơn Quý khách đã dành thời gian để chia sẽ đánh giá của mình tại Movenpick Resort Phan Thiết!Mọi ý kiến phản hồi điều mang lại niềm vui cho chúng tôi, và để đội ngũ nhân viên của khu nghĩ dưỡng đặt mục tiêu để ngày càng hoàn thiện hơn dịch vụ của mình.Một lần nữa chúng tôi xin cảm ơn Quý khách đã dành thời gian để chia sẽ những trải nghiệm cho trải nghiệm lần này. Chúng tôi mong sẽ có cơ hội được chào đón sự quay lại sớm của Quý khách.Trân trọng,Ellie DANGFront Office Manager
Triem
Superior Twin Room With Seaview
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Best of the best, everything is perfect for our family, the service and staff, the food, room are so so good, clean, friendly and delicious
Response from Property: Xin chào Triem,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
Martusia
Executive Twin Room With Sea View
Stayed in Nov 2023
Couples
16 review
4.7/5
Amazing
Posted on Jan 6, 2024
I had a wonderful stay at this hotel. The property itself was beautiful, and the service provided by the staff was exceptionally friendly and attentive. The pool and pool area were fantastic, also the Beach offering a great place to relax with a superb view. Additionally, the food was delicious, adding to the overall positive experience. I highly recommend this hotel for a delightful and enjoyable stay.
Response from Property: Xin chào Value Guest,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
Guest User
Executive Family Suite With Seaview And Bunk Beds
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on May 25, 2024
Great hotel
Breakfast buffet has lots of variety
Response from Property: Dear Value Guest,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
Let-it-be
Classic Twin Room
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Jan 20, 2024
Great weather and values for money.
Will come back again soon
Response from Property: Xin chào Value Guest,I'm thrilled to hear that you really enjoyed your experience at Movepick Resort Phan Thiet and you were happy with our service. Thank you for your sharing. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future.Sincerely,Ellie DANGFront Office Manager
Guest User
Deluxe King Room With Sea View
Stayed in Jul 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 1, 2023
Everything is good except the location because it’s not in the city. Otherwise I still enjoy it.
Response from Property: Xin chào Value Guest,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
Anonymous User
Superior King Room With Seaview
Stayed in Jan 2024
Family
5 review
1.0/5
Posted on Feb 18, 2024
extremely unsatisfactory
Response from Property: Dear Value Guest,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are very sorry that you are not satisfied with the service at Movenpick. We hope that you can share more details so that the resort has the opportunity to be recognized and have plans to improve services in the future.Thank you again for sharing your experience, and we hope that we could welcome you soonest.Sincerely,Ellie DANGFront Office Manager
Guest User
Classic Twin Room
Stayed in Nov 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 28, 2022
I love the hotel a lot, it’s new and it’s affordable. I had breakfast and lunch there for two days and they are great! The room is also very comfortable! It’s also just a street away from the beach, despite the water isn’t in good condition to swim. I would go back again.
Response from Property: Xin chào, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely, The Hotel Management
Guest User
Classic Twin Room
Stayed in Nov 2022
Family
2 review
4.5/5
Great
Posted on Dec 27, 2022
Nice hotel
Response from Property: Xin chào, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely, The Hotel Management
Guest User
Executive King Room With Sea View
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Everything was very good, the service was friendly, the food was delicious, and the room was comfortable and clean.
Only bath towels, towels... and other "towel items" have a strong smell of residual fragrance after cleaning, so I think they can be improved.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you for taking the time to tell us about your experience at the Mövenpick Resort Phan Thiet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards Ellie DANGFront Office Manager
Nguyễn Mai Anh
Classic King Room
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 19, 2024
I just finished a vacation with my parents at Movenpick, I have to admit that the hotel scored n*** points from the architecture to the service here, although I had to check in a bit late at 3pm, the main lobby was spacious and comfortable, the staff was polite and cheerful. The rooms are very new, everything is ancient like being on a real pirate ship. The hotel pays great attention to the environment, all the utensils are made of natural materials, in the afternoon there is also a lovely chocolate party for families with children. The breakfast buffet has a wide variety of dishes, if I have the opportunity to come back, I will still choose to stay here.
Original TextTranslated by Google
6/7
Response from Property: Dear Nguyen Mai Anh,We are very grateful for your comments regarding your stay at Movenpick Resort Phan Thiet. Any positive feedback brings us joy.Thank you very much for sharing your detailed and emotional experiences with Movenpick Resort Phan Thiet. Your sharing is a great encouragement to the resort staff.Thank you again for sharing your feelings and we hope your next trip will be as pleasant as your previous trips.Best regards,Ellie DANGFront Office Manager
Guest User
Classic King Room
Stayed in Aug 2024
Family
6 review
4.7/5
Amazing
Posted on Sep 29, 2024
The hotel itself is very good. The pool facilities are good and the staff is very friendly. The 3 o'clock chocolate hour was not up to expectations, but free sugar recharge was available.
It was a little disappointing that the pool was open until 7 o'clock, so I couldn't enjoy night swimming.
When I missed the free shuttle to the nearby Circus Land, they kindly helped me move by buggy. The surrounding infrastructure was a bit disappointing, but the night views of Pinky Garden and Bikini Beach had their own charm.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you for taking the time to share your review at Movenpick Resort Phan Thiet! All feedback brings joy to us, and helps the resort's staff set goals to improve their services. Once again, we thank you for taking the time to share your experiences for this experience. We look forward to welcoming you back soon.Best regards,Ellie DANGFront Office Manager