Ngoc Diem
February 2, 2025
I stumbled and stumbled, my legs hurt badly but I didn't understand what was happening until I saw two water pipes leading up to the bathroom door. This was incomprehensible in a hotel, and a 4-star hotel at that. I moved from a 4-star hotel to this 4-star hotel, just to experience and realize that the reception area and professionalism are worlds apart. This hotel has many group guests so it's quite messy. But that's why the organization is better.
The risk management thinking for guests is very problematic:
1. The bathroom is very small, the middle of the bathroom door is to put two high water pipes. If the bathroom can't be wide enough to cover the pipes, why not cut it?
2. The bathroom has no door, connecting to the bedroom space. If there are 2 colleagues or anyone who is not family or too familiar, how should the privacy be when using the bathroom?
In the picture, the water tap is protruding, I had to cover it with a trash can to create attention because there are people with foot problems in the room, if they trip over it, they don't know what to do. I also think about the case of elderly guests or those with difficulty walking, how can we control the risk by leaving two water pipes like that when the hotel is not a home, and the guests are not familiar with the space layout?
The receptionist checked in slowly. In a family, they divided 2 rooms but arranged them apart, so they should have told the guests 1 hour in advance if there were no rooms nearby. Professionalism is not clearly shown with hotel standards.
The room price is good compared to the time. But if you compare the quality with the price, it cannot be called good. Old hotels can be older than normal, but deodorizing and equipping amenities should be focused on. The room is spacious but apart from the bathroom mirror, the room has no mirror, the curtain is cracked, the bathroom door has a loose seal, the TV should be connected to the internet to have more channels, there is no shower cap...
The restaurant is okay in terms of taste, but the breakfast dishes and chopsticks are not clean. The coffee cup still has old coffee...
The plus point is that the room is spacious, the water is quite strong. However, the faucet is designed with two separate hot and cold faucets, so if you have adjusted the temperature to the right level, you are afraid to turn it off when applying shower gel because you will have to adjust it again later... This is inconvenient and causes a waste of resources, adding unnecessary water costs to the hotel...
With the location near the sea and the spacious space that the hotel owns, if the above points are improved, I think the hotel is a place worth experiencing. Looking at the layout, I feel sorry. If the rooms are not safe for guests, they should be renovated or not put into use.
Original TextTranslation provided by Google