Although on my own, I went with Titan tours, who organised everything meticulously. The hotel is in an enviable position on the edge of the lake, but unless you have a car you have to rely on the twice daily public boat to take you anywhere, (for example, to Orta San Giulia). The hotel is clean and well run and staff were always helpful. My room was on the ground floor overlooking the lake with a small private patio, ideal for sunning. The pool was beautiful and even in very hot June weather was quite often almost empty. My one reservation is that the hotel has different levels with steps, steps to the pool, steps even within bedrooms. No where were there handrails, and some of the Titan group were struggling. It would be so easy to put right and so much less of a worry to older visitors. I would go there again.