Petra Marriott Hotel

My stay in Marriot Petra is beyond my expectations. The location is great, you could see nice views of Petra from the swimming pool in the hotel. Plus the hotel is super quiet and peaceful ❤️ The staff are super kind, friendly and attentive. Special thanks to Mr. Mohammed , the assistant manager in the front office , he is a very kind and friendly person, delivering a great service and kind attitude when interacting with the guest . I would like to recommend this hotel for your Petra stay .

One Star – A Miserable, Sleepless Night at Petra Marriott Worse than anything, I had to wake up at 6am for a Petra hike—but instead of resting, I endured one of the most sleep-deprived nights I’ve ever had in a hotel. Outside my room, at the poolside tent area—supposedly closed after midnight—groups of guests were shouting, laughing, and drinking well into the early hours. Midnight came and went. At 12:30am, the noise was loud. By 1am, it was worse. At 1:30am, I was forced to call reception, practically begging them to do something. But nothing changed. At 2am, I was woken again by shouting near the pool. By 5:30am, running on maybe three hours of broken sleep, I had had enough and confronted the receptionist with a simple question: Why are your own rules not enforced? No real answer. No apology. Just blank stares. This came after a rocky start. From the moment I checked in, I felt like an unwanted inconvenience. The first receptionist I dealt with was cold, dismissive, and unfriendly. It took raising a complaint and asking for a manager just to be treated with basic courtesy. My room had a view mostly blocked by part of the restaurant roof—far from the scenic experience I’d hoped for. The manager offered me a different room with a mountain view, but I’d already unpacked, so I stayed put, disappointed but settled. I had originally planned to extend my stay by two nights, but by sunrise that day, I couldn’t get out fast enough. I moved to the Mövenpick and was blown away by the difference—staff who actually cared, quiet rooms, and respect for guests’ need for rest. The Petra Marriott may look the part, but it fails where it matters most: hospitality, peace, and professionalism. I wouldn’t return if the room were free

Beautiful sunset and sunrise at the property. Staff was courteous and helpful. Rooms are clean and room service was prompt.

Beautiful hotel, with very friendly, respectful employees. The rooms are very clean, and come with the most beautiful astonishing view of the mountains, something you’ve never seen before and when looking at it keep you dazzled. For dinner we got a local dish with chicken en lamb what they grilled in a underground oven. This hotel and the staff deserves a full 5 star rating!

Excellent service