Afiqsafs
May 26, 2024
It’s been my top choice for location in terms of staying within the petaling Jaya area. We've stayed at the suite a few times, but this time we were placed on the lower floors and the room had several defects. The brackets holding the sliding door were broken, the floorboards were split, posing a safety hazard for young children, and the windows had fingerprints and hand marks. Thanks to the assistance of the staff, we managed to switch to another room; however, the floorboards connecting the living area to the master bedroom were still split apart in the new room. The club lounge access was mediocre. It did not feel like a true club lounge, as it was unavailable for half of our stay, and when it was accessible, the air conditioning wasn't working. Additionally, we were disappointed that the pool access was closed throughout our stay. Despite these maintenance issues, the staff were great, and our stay was okay.