Guest User
January 31, 2023
My mum and I stayed at Chocohotel for 2 nights and found some great positives and a few negatives with our stay. The whole chocolate theme is really cute and well exploited across different areas of the building, from door signs to bedside lamps, to our room keys and even the walls. Our twin room was spacious, with comfortable beds and the signature chocolate themed decor. Breakfast was tasty with loads of indulgent chocolate options, though it didn’t get refilled after 9.15 when we came on our first day and by 9.40 most of the food had already been taken in (it supposedly ended at 10?!). At dinner time, we tried the chocolate tasting set menu, which was indeed very good but, maybe due to a large business group having dinner at our same time, we didn’t feel particularly looked after by the waiting staff as service lagged. My main complaint was the poor room service and overall cleanliness of the room. I won’t go too much into detail on the multiple issues we’ve had as reception was informed and were very apologetic and understanding. They tried their best to make up for the poor standards and we appreciate that. The location isn’t great for travellers without a car as it’s a bit of a trek from the train station (mileage itself is little but the road is busy and at times with no pavement) and equally it’s a steep walk to the town centre or alternatively another walk back to the train station for the nearest metro stop. 2 nights at chocohotel were plenty. I would argue that one night is more than enough to enjoy the fun part of the experience - i would actually recommended coming for the day, maybe for a dinner or for the hotel store almost as an attraction in its own right but would probably stay in a different, “normal” hotel in a more convenient location.