Citadines Hotels in Perth

The hotel lobby is beautiful, worthy of 5 stars. there are very handy automatic doors to help you navigate with luggage, the staff help with check-in plus new auto check-in machines to make the process quicker. Free apple juice was a nice touch after a long journey. The staff were excellent, very helpful and professional. Parking for the night at $20 was great and the parking lot is spacious. The rooms are very functional and comfortable with everything you need, plus clean and light. This hotel punches well above its star rating and we will definitely return.

It's great time to stay in this hotel. Staff are kind and friendly. good location ;) Can see the firework 1/1 ;)

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

We stayed here for two nights after a 17 hour flight from London Heathrow to Perth after waiting more than one and half hours for our luggage we got a taxi to this hotel and the service was very good. We checked in and went to our room where there was tea and coffee available in the room. The room was clean and the beds were comfortable as were the pillow up to the standard of Holiday Inn around the world. We went down to Ivy and Jack's which is attached to the hotel. The food was very good but more like share platters and good for the occasional drink rather than a main meal. I believe this is where they service the breakfast if you have a breakfast package with the hotel. This hotel is right in the heart of the city so close to everything but not a lot of restaurants to eat at during the dinner service. Most hotels seem to only service lunches or late afternoon snacks.

The hotel is in a great location, just a 5-minute walk from Perth Central Station. The room facilities and decoration are good, but it is a bit inconvenient for Chinese tourists that there are no slippers. Breakfast is ordered, with a main course, coffee and juice, which is good not to waste

The young lady at the reception at around 6 pm on the evening of Apirl 10 was excellent !! When learning that my luggage was left in the taxi taking me from Perth airport to this hotel and the taxi was gone, she helped me enormously. 1) Sharing what she knew about the results of previous similar cases; 2) Lending me her own cell phone, so that I could call the police; 3) Helping me several times with my communication with the local police. Deeply appreciated !! 4月10号晚六点左右，该旅馆前台的那位年轻女士，太太棒啦！！当她得知我的行李忘在了出租车上、并且出租车已经开走了后，她给予我极大的帮助。1）分享她知道的，以前类似情况的最终行李结果；2）把她的手机借给我，使得我能够报警；3）积极协助我和当地警方沟通。非常非常感谢这位女士！

I stayed a night at the European Hotel in April 2023. Picked it from the many hotels I researched because it looked quaint and unique, and not like a cookie cutter modern hotel, and was so happy that it lived up to my expectations. I arrived early and was greeted pleasantly by the reception staff who arrived at about the same time as me. Was allowed to leave my luggage in a locked luggage room, and to use an upstairs bathroom to have a quick wash up after my flight, before setting out to explore Perth. There is no one manning the reception or entrance after 7pm or so (I think that is the time but I could be mis-remembering), so I was given a key to let myself in should I arrive back at the hotel later than that. That made it feel personal, as though you were being given the house keys! Sadly the famous Miss Maud's Cafe is no longer there, but there was a pleasant little cafe attached to the lobby where I had a hot coffee and sandwich. The hotel's location is very central, I was able to walk to the WA Visitor Center to get more info about what to do in Perth, and after a long day exploring, got one of the CAT buses which dropped me off about 5 to 10 minutes walk away. The room, a single, was small but perfectly adequate, with a clean bathroom and lots of hot water. The only not-so-nice-thing was that there was no view, there was just a small window quite high up which looked at another block. But for somewhere just to clean up and rest, it was more than enough. Would recommend staying here if you are not into those modern, perfect but rather characterless hotels, and would like to be in a very accessible area.

Loved our one night staycay at ritz carlton. We arrived early and were able to check in early with no fuss. When I booked there were no rooms left with a king bed and river view so had to book 2 doubles but I requested it upon check in and they sorted it for us. The room was amazing, fantastic views, very spacious, clean and modern The pool area is great, we ordered lunch and cocktails that we had poolside in the sun Went back to our room and there was a bottle of bubbly in there with a note to someone else for their anniversary which was a little strange. We were there for my husbands birthday and there was no mention of that even though I made them aware so maybe they got their notes mixed up. We ate in hearth restaurant which was delicious, although service could have been quicker!! The songbird bar was lovely- will definitely return there Breakfast was amazing, so much choice. We couldn’t order items; it was buffet only which was disappointing initially but the quality of the buffet items made up for it. We were able to continue using the facilities after check out. Wish the sauna and hydro therapy pools were not gender segregated

The staff is warm and friendly, this is the cheapest budget hotel in the CBD. Walking distance to various restaurants. The only negative aspect is that the hotel has no parking space and can't park on the side of the road, although during the day, safety is difficult to guarantee and expensive.