Super 8 by Wyndham Perham

We went to Perham for a funeral and we weren't sure we would want to drive back home the same day so we booked a room a few days in advance. After the funeral we decided to try and drive home so i called and tried to cancel the room. The employee said no problem, Then I heard another employee in the background directing him on what to say. He then apologized and said he was new and if I canceled the room they would have to charge me anyway. I then told him nevermind and that we would be there to check in that evening. When I got there to check in I was charged about $15 more than I had booked the room for. I asked why and the employee said it was because I called to cancel.. ?... So apparently they had actually canceled my room and put in a new reservation when I got there. The cleanliness of the room i was put in was not up to par so we asked to be moved to a different room and that room was the same way. The employee at the desk was nice and wecwere tired so we just dealt with it. The next morning the manager was at the desk and he was extremely professional and understanding. He refunded my money without me even asking. I feel like they could be a good place if they had their front desk employees trained properly and also properly trained housekeepers. The walls in the rooms looked like they had never been wiped down. The bathtubs were dirty and there were crumbs everywhere. Neither one of the refrigerators or microwaves had been wiped out.. etc...etc...

Needs updates but staff was friendly and it was a convenient in and out.

Was an okay place for the night. Pillows are great! This is always a bonus for me. And the staff member who checked us in was amazing!! Give that guy a raise. Wish I could remember his name but we checked in September 30 afternoon and I didn't write his name down cuz I thought I'd remember. Hotel definitely needs some updating, but for the price, it worked for us. We would stay again.

Lighting was poor, coffee pot didn’t work, sink water did not drain out well, tv was blurry and hard to get regular channels.

Room was relatively clean. The room needed updating. Light bulb burned out. Sink -water extremely low pressure.

The DISH TV service was out all night. Room required a master key to enter, so a member of staff had to let me into the room.

Half hour for check in. No room keys available. Room floor not vacuumed. Wore white athletic sox and bottoms were black from walking on floor. Ragged carpet. Bathroom clean. Bed comfortable. Breakfast OK. Would not recommend. Whole place needs cleaning and updating.

the front counter was away from desk for over 10 minutes on a Friday night cleaning a room. My room key did not work, so the staff had to open the door for me and I could not leave. they said 9 rooms are that way. Bed was messy, possibly dirty linens. Very high likelihood the counter person was high (red haired man)

Fair place and condition. I was double charged (eventually quadruple charged) had a guest walk in my room with a key. Took almost a week to get my money refunded and no discount for the long process