Morag D
August 8, 2024
Came here many years ago and some of the staff are friendly but some are down right rude . We have a daughter who has epilepsy and learning disabilities . We thought it would be a good idea paying for breakfast for the 14 nights we are here . Turns out she didn’t feel comfortable eating her breakfast with staff hovering about taking plates off your table whilst still having breakfast . So quite a few days two out of the four of us had breakfast so we asked if we could get a refund for the remaining time we are here . Point blankly the receptionist said NO REFUNDS , it’s our problem if we don’t come for breakfast ! So we will never be back here again . The shower door has silicone on it instead of a stopper , only one large tumbler , no dish drying towel had to go buy one ! Decking board on the balcony is broken , the phone didn’t work , the towels are torn and thread bare , the cafetière didn’t have a mesh filter on it . Lightbulbs missing in lamps . So not really impressed with this place .I wouldn’t have put this review on but after that person at the clubhouse treated us I think people deserve to know what it’s like