Guest User
February 24, 2023
I confess to being baffled at some of the reviews of the Bay Lodge. Having said that, Clare was warm, welcoming and efficient, the breakfast was good - the individual bowls of fruit were a very nice touch - and there is a lovely view of St Michael's Mount from the landing. The room was comfortable, although the duvets were thin and narrow and the bathroom tiny. Bending over the sink is a hazard as you may well set off the automatic soap dispenser into your hair. But the reason I will not be returning is Kevin. At least I assume that's who he was, as he didn't introduce himself, nor greet us in any way. When my friend and I explained who we were we got an unsmiling "I know who you are" in response. When we made a perfectly reasonable request, instead of a polite explanation as to why it wasn't possible, we were treated to a lengthy rant. I have stayed in many hotels in many different places and have never experienced such spectacular rudeness. I write this with a heavy heart as Clare worked very hard to make our stay comfortable but it was memorable for the wrong reason.