We visited for a long weekend recently and overall had a lovely weekend. The hotel is accessed via a small road and when the building comes into sight it looks like something from an Agatha Christie novel! Very art deco looking with beautiful gardens. We had a room with a small patio, we were advised to enter via the patio doors. When we looked outside the main door however we realised why! Maybe it was mid decoration but the carpet had been taken up and it was very shabby. I accept it may have just about to have been decorated but it just looked a bit bad. Our room was clean and comfortable but very dated and in desperate need of an overhaul. The bathroom showed signs of damage and age (cracked tiles, very rusty and broken bath handle, cracked mirror tiles) the shower definitely needed replacing, the tiles were damaged, there was mould within the silicone seal around the shower tray and the water pressure was no more than a trickle. Having said that the beds were clean and comfortable and the room contained tea and coffee making facilities and a small fridge. The food at the hotel was pleasant, buffet breakfast with all the usual items, eggs, bacon, sausages, tomatoes and toast as well as a selection of cereals and yoghurt, plus tea and coffee and fruit juice. We ate once in the evening and again the food was very nice and freshly cooked. And now saving the best till last, the staff are amazing. They worked such long hours, the same staff were at breakfast and the evening meal and back again the following morning for breakfast. They were all friendly and accommodating and nothing was too much trouble. Overall we had a lovely stay and enjoyed visiting the beautiful surroundings, Penmere Manor is a beautiful place and if given the tlc it desperately needs, will no doubt be stunning once again.
Excellent
26 Reviews