Hotel staff were excellent. Welcoming, helpful, cheerful. Dining room staff were excellent too - great service, good menu selection for breakfast and dinner, good food. Room was clean, comfortable, with good quality linen and towels. Decor of the bedroom was done well as was in the bar and dining room. Location really good for wandering around Porthmadog - visiting the Maritime Museum, the Ffestiniog and Welsh Highland Railways, The Ship Inn, Cadwallader's ice cream shop, and much more.