Guest User
January 31, 2023
While there is nothing terribly wrong with the hotel, which is excellently located in extremely close proximity to the beach and beachside restaurants, provides complimentary beach towels, and with helpful staff - as we checked out early after only one of our two nights booked, I feel I have to deduct two stars (having left 5 star reviews for three other hotels we stayed on this trip). At c. £200/night (booked through *******), the room fell woefully short of expectations. It smelt like cigarettes, the beds and pillows were not very comfortable, the bathroom was very basic and could use a refurbishment, the tiles / grout were dirty, and the only windows received intense sunlight from about midday until 8pm (maybe a positive outside a heatwave). Normally this wouldn't be such a big deal for a seaside holiday as you spend most of the time on the beach and in the pool, but given the heatwave and relatively limited A/C common areas, we were confined to the room with curtains drawn for hours on end, and at the price we paid it was simply not up to scratch causing us to leave the hotel early. The breakfast buffet was free, varied, and 'cheerful' but frankly also below the standard of most hotels I've stayed with cheaper room rates. The onsite parking was useful, albeit at an extra daily charge and EXTREMELY tight to get in and out of while sweating away your rental car security deposit. The amount of car paint traded with the posts tells the full story. Overall, had we stayed in cooler weather or were charged less per night perhaps I would have rated this hotel 4 or 5 stars instead of 3, but we weren't so I feel I have to fairly reflect the realities of our stay which was slightly disappointing. I appreciate European hotels have been in high demand this summer so have put prices up to reflect this fact, but if you are cracking the £200/night barrier you are going to have to expect that some customers who are willing to pay that sum might have higher expectations of accommodation, and certainly the Valencia city centre hotel we checked into subsequent at a similar price was far superior. I would not stay again.