RH Don Carlos & Spa

This Hotel was amazing. The entire staff from reception, restaurant, bar/cafeteria and staff who cleaned the rooms get a 10 out of 10 from us. They could not do enough for you and you were always greeted with a smile. The restaurant food was good and had a nice choice that suited every taste. This Hotel is the first one where we genuinely think they deserve 10 out of 10. Rooms were clean, bathrooms were modern and beds were very comfortable. A great ambassador Hotel for RH Hotels. Wheelchair friendly entrance and rooms too. Thank you to the staff for making our stay there a special one.

I found it hard to rate this hotel as we had a really mixed experience. We have stayed in various places in Peníscola over the last 20 years but as this time was the first without our children, we thought we would give this hotel a try. Positives- * The staff (all but 1) were exceptionally accommodating, helpful and polite. Reception and the pool bar in particular. * The rooftop pool is very well run with plenty of sun loungers, music, a pool bar and lovely views of the town. We loved spending time up there. The staff were very attentive and the fruit smoothies a nice touch. Suncream was available if you need a top up. * The location is excellent, very central. *The dining room is to congested but the food was very good and the chefs worked incredibly hard. Other comments: * The rooms are quite dated. We were lucky to have a higher room with a decent view but lots of rooms did looked to just have street views. * The shower door was quite a strange design and water could easily escape onto the floor. * The restaurant was very busy which is fine but the food area was quite small for the amount of people dining. It became very crowded and they kept running out of things. It got very congested. * Because of the crowds, we preferred to sit in the outdoor courtyard. One evening, we walked in (towards the end of service) and asked for a table outside as on entering, I had seen a few free. The waitress refused and said they were all taken and led us to an indoor table. I walked out and showed her a table that had just been vacated and 2 empty tables. She said the two empty tables were for bar customers (there was not one person in the bar) and we would have to sit inside. Inside was noisy and busy so we left. *We booked a session in the spa but there was no shade at all and it was very warm so we left. I had to go back to reception and explain this as there were no staff at all in the spa-apparently it was their day off. *The hotel bar is more like a canteen with no atmosphere at all which is a shame, especially for people who don't want to venture out. I would have expected some basic entertainment or music and more subtle lighting. We went in once to get a drink in the evening but no member of staff appeared so we left. Overall, a lovely holiday but I would not recommend this hotel to visitors who like to sit in the hotel during the evenings.

Our favourite hotel. Good food, well positioned for everything. Always stay in this hotel. Beautiful rooms always spotless. Breakfast is excellent. Swimming pool is unique with an underwater viewer for photos. Lifts to almost all floors

Myself and two friends stayed for two nights earlier this month. We were delighted with our stay and would not hesitate to return. Check in was easy and staff were friendly. Parking cost 16 euros a day. Our room was a triple suite. The space was outstanding with an unexpected interconnecting door which led to a second bedroom and bathroom. The beds were very comfortable and the bathrooms was lovely. The two bedrooms both had tvs. There was a coffee machine and pods. The breakfast buffet was good with a range of hot and cold options. One member of the group is gluten free and there were limited options in terms of bread products and pastries for them. We had a free drinks token which we used in the bar/cafeteria. This is perhaps the only downside as it feels like a work place canteen with no atmosphere. This is in contrast to the restaurant/ terrace which are pleasant spaces. The highlight of the hotel is the roof terrace and pool. We had no issues getting sunbeds and spent many happy hours on the terrace. Just make sure you apply plenty of sun lotion!! There is also a bar up here serving drinks. Peniscola itself is a lovely place. Walking up towards the castle and discovering the streets filled with bars and restaurants was wonderful! We will certainly be returning!