Best Hotels in Penhow, United Kingdom

Booked a golf break for 4 people. 4 star accommodation. Some really nice staff - waitress, some golf staff and some reception staff. Some simple improvements could improve the experience for guests: 1. MAP OF COMPLEX - its a large site. We needed a simple map to show us how to get around. It would have saved SO MUCH hassle on the first day. Staff trying to explain how to move between sites without a map is confusing. Cars from one part to the other is challenging as there is limited time parking. Added cost of other parking. Minibuses that dont come for ages. Drivers blaming reception staff. A lift that doest go to the ground floor!! Terrible sinage all round. However the Manor Hotel and Main Hotel were connected by easy access escalators. Once we knew our way around it was so much better but it took the first day which we filled with hassle and rushing around. Just a simple map please. 2. Don't close the halfway refreshments shack early. On a warm afternoon desperate for water refill staff closed early and were very unhelpful, rude in fact even though we were asking politely. We found out ourselves there was another option on the way to the 10th tee - pity they didn't tell us. 3. They cancelled out restaurant booking 2 days before saying it was closed due to maintenance. In fact it was used for a large conference. Not nice to be lied to.

After watching the hot air balloon from Bristol, I found this resort on the way to Cardiff. The room and breakfast are great! The price of the hotel can live in such a five-star hotel really worth it! The only dissatisfaction is that it takes 15 pounds a night to park overnight.

Visited for lunch yesterday (Sunday 25th September) and as we have eaten here literally hundreds of times over the years we pretty much knew what to expect. Have never been let down by either the food or service. However yesterday was exceptional, I had some of, if not the best cooked fish I have ever eaten, and that includes a number of Michelin star restaurants both in the uk and abroad. Fish is simple to cook, but hard to cook really well, the chef here nailed it. Every member of staff we encountered were brilliant, polite, helpful and a credit to the hotel. Will be back next month .

My daughter booked this for a spa day for us. Sadly I wouldn’t recommend didn’t feel spa like at all. The girls in the spa were lovely but whilst having what was meant to be a relaxing massage all you could hear was loud music from a fitness class so couldn’t switch off. Had to be asked to be shown around and charged £10 for robe and slippers. Lunch was ok but for very little was £50 The pool area only had 6 beds in total other than that was chairs. Just not the relaxing spa day you would expect then there was no staff in the pool area where 3 young lads proceeded to keep water bombing in the pool so we didn’t go in. I’d avoid this if you wanted a relaxing peaceful day.

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

Overnight stay following a wedding. Great location for our purpose. Room was clean and had all of the expected amenities and services. Tea tray was well stocked. Check in is 2pm, which was awkward as the wedding service was at 1:30. I booked two rooms so paid an additional £20 to check in early at one of these rooms. I telephoned the reservations team on two occasions a few days prior to our stay to enquire about the check in process and how access to the room would be facilitated since we would not be returning from the wedding until 1am. My only criticism would be the lack of clarity I received from the respondents. As a result of the insufficient answers to my questions, I made provision to leave the wedding venue during the day to check in at the second room. Upon arrival at the Two Rivers, all my additional arrangements were negated as the gentleman who checked us in, allowed us to check in for the second room there and then and take the key card. Other family members were staying in the room and I was paying for it. The access to the room was via a separate accommodation block and simply using the key card. All my additional arrangements to check in during the day were unnecessary. It would have been very easy if the respondents to my telephone calls earlier that week had given me that information. We had a good night's sleep and the breakfast was excellent and very reasonably priced.

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

Family funeral meant a short notice trip to the Cardiff area, my usual list of hotels was thrown out due to two Coldplay concerts which wiped out accomodation for a significant distance on those dates. Luckily booked a room here - and though aware of the site had not used this as a stopping off point before - indeed had not tried Days Inn sites before. Pleasantly surprised by the facilites which, akin to Travelodge or similar I would say, were very good and perfectly adequate for the one night stop over. Reception staff very welcoming and efficient. Room (Twin) was very clean and well set out, pat on the back to housekeeping staff who had obviously paid attention to detail. Basic refreshments in the room were fine and slightly better than the norm with bottled water available. Temperature over night was comfortable and noise (despite being just off the M4) was fine. Costa and McDonalds plus a couple of other caterers are next door so fine for grabbing light meals. Wifi was fine, but TV signal very poor and most channels not really watchable - so a move to cable or an aerial upgrade needed I would suggest. Would certainly have no worries about booking here again and felt it was good value for money (though the late booking and concert pressure on accomodation in the area had moved the cost up somewhat.....dynamic pricing as with other chains such as Premier Inn etc.)

Lovely place! Was beyond what i had expected! Staff are very nice. Situated in a nice area. Good night sleep with no noise from surroundings. Room was beautiful to stay in and quite modern too! I did not expect this at all. Will surely recommend.