M36085****
April 10, 2024
I first stayed in a river-view king bed room. When I took a shower at night, the shower head was broken. I thought I would just wash it off, but when I took a shower, there was no shower gel at all and I couldn't squeeze it out at all. Then I asked the customer service to change the room. After changing the room, it was said that it was changed to an executive king bed room. However, the hotel did not have the option of executive king bed room to book. The smell of formaldehyde in the changed room was very strong. It was obviously not disclosed to the outside world. In an open room, the dust on the washbasin looked like no one had cleaned it. See the video below for details. At the same time, there was a problem with the floor drain in the bathroom. When I took a shower, the water couldn't flow down. After washing for a while, the entire bathroom was flooded. . At the same time, this so-called executive double room is not soundproof at all. It is 11 o'clock in the evening, and the hotel's trolley is still being pushed in the corridor. The sound of people walking outside in the morning can be heard. Alas, it is difficult to explain.
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