Guest User
January 31, 2023
Doesn't do what it promises. View of the Rhone and industry, aircraft noise, not a place of peace. Small rooms, even smaller shower. The breakfast is average, no fruit, no fruits. The staff is overwhelmed. Just the desire to rent the bikes was too much. Despite registration, the bikes were not ready to ride. During the 4 day stay, it was only on the last day that there were chairs for the tables, which were standing around uselessly outside in the very beautiful courtyard. The benches in the sun were full of bird droppings and were never cleaned, making them unusable. The seating areas were only uncovered after a complaint on the third day (not just shortly after lunch for restaurant guests), so that we as guests finally had somewhere to sit outside. Previously it was limited to three lounge chairs, which were also dirty with bird droppings. The restaurant staff ignored us as hotel guests outside. The paying restaurant guests are important, they are well served and the food is good, although very expensive. The restaurant is an experience, but as a hotel guest you are not noticed. Doesn't deserve the many stars. Not suitable for holidays. The couples spa mentioned is limited to an in-room whirlpool tub.
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