Best Hotels in Penela, Portugal

Dear Duecitania owners, Your hotel is magnificent and I LOVE it. The architecture, the details, the workmanship are superb. Your natural pool and surroundings are stunning, and, very importantly, your staff are lovely, nice, helpful. Ah yeah, also the spa! Unfortunately, you need to look for another chef and another maintenance manager. Why change them? Because food and hospitality require love: love of taste, love of detail, love of choice, love of attention to detail. Because maintenance needs love for things that work, are clean, have square angles where required. And the love is lacking in the food and in the maintenance. 1. We arrive in our room on the 3rd floor; the wifi is abysmal, the fridge does not work, the water pressure is miserable, and the towel racks need to be tightened and squared up. And in the spa, the barrier to walk down into the jacuzzi must be put back in, the sauna and the vienne shower are still not working since last time we came. Also, can men with long feet have appropriate slippers? Your maintenance manager (if you have one) does not walk around looking at what works and does not work. And does not teach your staff to do the same and tell him or her “hey the towel rack in room 314 needs tightening “. There is no love. 2. For a place like the Duecitania, the menu is really poor. And the quality of the food average. The cheeses/sausages in the mixed platter do not honour the richness available in Portugal, the chicken in the (very small) Cesar salad is sad and dry. The bread of the hamburgers equals in quality what is found at McDo. When we arrive at breakfast, there is no brown bread. Yes, it comes just later. But why do we have to wait? Same with the bacon.. arrives later. And why have to ask the staff to cut the grapes bunches into manageable sizes? Here as well, the chef does not care and does not teach the staff how a well managed restaurant runs. No love. So, please, get your act together. It is not difficult, if you have the love.

The hotel is located in the old town, near shopping and restaurants, from the Christian Convention, 15 minutes walking, upstairs and downstairs. It is comfortable, large bed and modern decoration. Very quiet and rests very well. Good price and customer attention. Breakfast has the required variety, good quality and price. You must confirm it the day before. Start at 8:30h.

The hotel has a strong sense of design and VI does a good job. The hotel is a 10-minute walk from the city centre. The space of room is large and the bed is comfortable. Although there are not many kinds of food in breakfast, they are good quality and there is freshly squeezed orange juice.

It's our second trip to this hotel and our opinion has not changed. Hotel mt good, spectacular bed and clean mt carefully. This time we didn't have the right to the midget in the room (water and a snack) we had on the last trip. It was not necessary, but it was a little bit that differentiated them from the rest and I hope they will reconsider it and it will be something they will regain from the future.

Nice, big hotel with great views over Coimbra. This hotel is situated on a hill a little out of town. Our room was medium size with a K Size bed and a good sized bathroom. We stayed at this hotel as part of our tour with a group. Bathroom had a shower over the bath. No tea/coffee making facilities. Safe in the room. At night we could hear a lot of noise coming from music down below the hotel and other noisy guests in the passage ways. We had dinner at the hotel but found there were not enough staff to cater for the group ordering drinks. We were also unable to go to the bar to get a drink as it was not staffed.

Beautiful historic hotel, comfy rooms, clean, quiet, fast hot water, loved the elevator, perfect location, nice breakfast, delicious coffee. The highlight was how helpful Louisa was with our confusing issue with the trains going on strike. She immediately researched our journey and found us solutions. I was amazing and will be forever grateful! From the moment I explained our predicament she went above and beyond to help us. The hotel alone was fabulous but Louisa is the diamond in this palace!

Very quiet hotel. Despite the magnificent building, all the staff are very close to the guests and care about their happiness. This time I stayed in a superior room with large windows. The area and direct light of the toilet are all you like. The restaurant offers a balanced buffet, exquisite breakfast and everything you want. Restaurant service and decent breakfast. The reception staff have excellent professionalism and a very friendly attitude. I recommend

The hotel is well located in the center of Tomar. It is great for those coming by train as it is just a few minutes from the train station. The staff is attentive. Breakfast is delicious. It has a good variety but could serve for example apple juice. I recommend stopping by the terrace at the end of the day to watch the sunset and dusk with the castle in the background. Too bad they don't have a spa or massage service.

One of the best hotels! Isolated from everything but includes whatever you may need during your stay! It has a pool, a gym, meeting room and steam bath ! It you rent a room with food included it is completely worth it because if you ask “a la carte” can get pretty expensive! All the meals are made from a chef very aesthetic and very tasty The staff are very polite!

This little hotel is located just west of the river and is just a short walk away from the city. The price is basic and so is the room, bed, desk, TV, AC, shower. There's no facilities for coffee or tea but the hotel is surrounded by cafés and restaurants so it's not a great problem. The breakfast is excellent, it's unusual to find a restaurant that can cook scrambled eggs without turning them into rubber but these were delicious. The staff are friendly and helpful and speak good English, the place is scrupulously clean and there's free, undercover parking three minutes away. The test is would we go back? We will indeed.