Holiday Inn Express Pendleton

Good location, easily accessible from highway, you just need to drive 2-3min after exit thus very quiet. Staffs were nice, clean and breakfast was great, considering price

Dosappointed Stay at this Location I’ve stayed at many Holiday Inn Express hotels and have always had a good experience, but unfortunately, this particular location was a big disappointment. Upon arrival, we were greeted warmly by a friendly and attentive front desk attendant, which gave us a good first impression. However, things quickly went downhill from there. As we walked to our room, we noticed the hallways were noticeably dirty—there was visible dirt on the carpet, and it didn’t look like it had been vacuumed that day. When we got to our room, it was uncomfortably hot. ChatGPT Log in You said: Help me write a review of the hotel we stayed in I have stayed in many Holiday Inn Express and always had a good experience. This hotel was a big disappointment to me. When we arrived we were greeted with a friendly smile and very attentive hotel attendant When we walked to our room the hallways had dirt on the carpet and looked like it hadn't been vacuumed that day. When we arrived to our room is was very hot! Once we got the air conditioner on the room cooled down. In the morning when we woke to take a shower it was cold water. I went down to talk to the attendant and her response was "I'm sorry, we will look into it. I was just disappointed in the amount of money we paid for that room. It wasn't worth it ChatGPT said: Sure! Here's a polished version of your hotel review that keeps your honest experience and tone, while making it clear and helpful for others: Disappointed Stay at This Location I

Love stopping in Pendleton every time we head to the northwest from Utah. This is a great place to stay when there.

bad rooms, cleanliness, TV not working, Door not locking, not enough shower towels (only 1 in the room), shower not draining.

Front desk clerk was unpleasant and unhelpful. We called 3 prior to our arrival to request a change from king room to 2 queens. Clerk was rude, short and argumentative. She said “I wasn’t the one who made a mistake “. I told her it wasn’t a mistake and that our granddaughter was now with us. She was so rude I just hung up. Our Granddaughter slept on the floor. We came back from dinner and the same clerk was arguing loudly with a man on the phone. We could hear the customer on the phone. They were calling each other names. A homeless man we had seen earlier was hanging around the check in desk with her. We have stayed at many Holiday Inn Express’s. This was run down and shabby. We will NEVER stay there again. For 270.00 I expected better.