Guest User
August 30, 2023
The hotel is quite good although in our case we have a "but" that I will detail below. We made the reservation through booking and it seems that due to some mistake of mine I only indicated that we were 2 adults and 1 child, when in reality we were 2 adults, 1 child and 1 4-month-old baby... I could swear that I had selected all that in booking, but well... also in the requests there was "extra crib" and "extra bed" (which appear in the booking reservation)... but when we arrived at the hotel they had assigned us a room with a double bed and a sofa bed ( (extra extra bed)... to which I asked them if I could have a crib in the room and they told me that a crib couldn't be put in that room because it was very small. That's my but... they didn't suggest moving to another room, I don't know if the hotel was full, but they didn't give me any other option than to "find a life." Once in the room, I think that if a crib could have been put in, there would have been some space and it would have made our stay easier. And they didn't even offer it to me even if I tried... Then as a favor, they told me that since the baby was very small they wouldn't charge me the extra... I don't care about this at all. Because if I have to pay I pay, for that my idea was to hire a room for 2 adults, 1 child and 1 baby.... What bothered me was that the girl at the reception didn't even make the effort to manage the crib . In the end we managed to sleep with the baby in the double bed (which was 1.50m). Changing the subject, the breakfast is very good and is recommended, the staff in the breakfast area is very friendly and very attentive. I was surprised that they had strawberries, blueberries... Regarding the outdoor pool, it is small, but it is quite good, although they have many sun loungers, we didn't get any... we landed on the ground, but hey, to be a while isn't so bad either, it's artificial grass. If you go with children who do not know how to swim, a vest or similar is recommended. Regarding the SPA... they require a hat and flip flops... they give you the rest. They charge you €6 for the hat if you don't have it.... We bought 3 but they only used 1... because in the end my wife and my son didn't get to go... but they don't return the money. I accept them, but I hope other people don't make the same mistake. Some jets in the spa did not work, and for the rest it is a very average spa. Ideal to relax a little. Children can only go to the SPA at a specific time. Careful with that. Regarding the location, it can be said that it is very close to Magikland in case you plan to go.
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