Anand Lodge

Absolutely awful hotel. Staff are rude and arrogant. Don’t waste your time staying here pay a little extra for elsewhere. I work all over Kent and have stayed in some pretty dismal places over the last 18 months but this place tops all of them. Rooms are smelly and dated and very dirty. Staff need retraining in customer service.

I wish I'd read the reviews!! I usually do but for some reason I left this too long. It's a depressing place. Small dingy unmanned reception area. A disembodied voice on a phone. About as much charm as a kick in the face. When you are in the business of accommodation for people you should provide some degree of welcome. There was none in this place. I want, as a client, someone to greet me and ask if there is anything they can do. This place was maximum profit for minimum effort and expenditure. The only breakfast on offer was 10 minutes away in another location. Charged for parking onsite. A guy appeared in reception. He had little English and everything was done through the phone. The bedroom "Deluxe Twin Room" was tiny. Two small single beds crammed together with about 10 inches between them. One was against the wall. On the other side of the 2nd bed there was about 14 inches of space and then into a small en-suite. We tested the shower and that was poor as well. In front of the beds was about 6 foot of space. There were 2 very crusty towels between the 2 of us. Obviously old and washed with no softeners. Up to that point we had been having a great holiday. This was depressing. We lasted 1 hour or as long as it took to find somewhere nicer. A nine minute drive took us to a place that was cheaper, with a large airy room with loads of towels, a large en-suite and breakfast included. 4 or 5 star reviews are only given if in my opinion you've never stayed in any other accommodation and have no experience of traveling. Or in a squat. If this was £60 to £70 I could understand but this was £135!!! Beware, you can do better, for cheaper.

Have to write this post I gave a review via booking .com very poor room and stand by this . I very much resent lies they made on my post that they asked how the room was !!!. I gave the key in box you never asked if the stay was nice like you state you did hate lying, to make you look better . False totally false shocking room and you said we had one of the best rooms if that was best room glad I was not in another one . Really poor place zero effort