The Helm
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pembroke Dock
The Helm
Commercial Row The Helm, Pembroke Dock, Pembrokeshire SA72 6JN, United Kingdom
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With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.Show More
We Price Match
Amenities
ParkingFree
Wi-Fi in Public Areas
Bar
Restaurant
Front Desk with Limited Hours
English
Lobby Bar
No Smoking in Public Areas
All Amenities
Property Description
With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.
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3.1/5
Cleanliness3.1
Amenities3.1
Location3.1
Service3.1
All 19 Reviews
Surroundings
Airport: Haverfordwest Airport
(20.6 km)
Landmarks: Pembroke Dock Heritage Centre
(120m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Comfort Double Room
1 Queen bed
Free wired Internet
Non-smoking
TV
Electric fan
Towels
Shampoo
Check Availability
7
Triple Room
1 Double bed and 1 Single bed
Free wired Internet
Non-smoking
Bathtub
LCD TV
Electric fan
Towels
Check Availability
8
Comfort Twin Room
2 Single bed
Free wired Internet
Non-smoking
TV
Electric fan
Towels
Shampoo
Check Availability
Guest Reviews
3.1/5
19 reviews
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3.1
Average for similar properties in Pembroke Dock
AI Summary
The accommodation offers great value with high-quality food and drinks at a reasonable cost. The staff provides consistent kindness, helpfulness, and fast, first-class service, ensuring guests feel welcome and well taken care of.
Anonymous User
July 11, 2024
Shared washroom
Guest User
July 7, 2024
Called at the Helm Pembroke Dock for a meal and could not have been more surprised by tye quality of the food. Booked a table for four on an all you can eat buffet Chinese and food was really tasty with loads of different choices and piping hot. Staff were very helpful and friendly, good atmosphere and well worth the money. Full choice of deserts and as much as you want, children friendly and plenty of choice for them as well.
Guest User
May 23, 2024
I think the manager needs a bit of empathy before banning people from the restaurant when you can see a person is clearly upset . I'm not going through the reasons I cancelled my drinks and walked out the restaurant and the manager told my mother I was permanently banned I shouldn't have to explain myself . You've now lost a good customer as I would never dine here again !!!
Guest User
May 19, 2024
We decided to give the buffet a go . Friendly owners and staff . Couldn't be more helpful . Delicious food . And lots of choice . Only thing I would say. Perhaps offer more desert choices . Not everyone wants ice cream . But that's my only criticism
Guest User
March 17, 2024
Great food and friendly staff. Good value for freshly prepared quality food. Had been wanting to try for a while and was worth the wait. Quite quiet when we went which enabled us to select a mix of dishes that were cooked fresh to order. Will certainly be visiting again.
Guest User
February 24, 2024
We discovered a takeaway option by accident when searching for a menu for another local Chinese. When I spotted the Thai options I called on a whim hoping they could offer something gluten free which they could. Thai chicken was amazing and husband confirmed it’s the best Chinese he’s had in years…
Guest User
February 14, 2024
The buffet meal was lovely. We went at lunch time in half term, very quiet just myself and my husband and another couple. The food was all cooked fresh, different to other all you can eat buffets where you help yourself from hot plates. This happens when busier or in the evening we were told. We ordered our food on little menu cards and it came red hot, fresh and was lovely. The staff are very kind and helpful. Lovely lunch time meal out. Thankyou
Guest User
February 5, 2024
This is now an Asian Cuisine Restaurant and are trying to get their Buffet off the ground. We’ve been 3 times and unfortunately they don’t seem to be getting the business to make it viable as a Buffet. Food available not hot enough for me. When they run out they don’t refill unless they have more customers come in (understandably) but will cook you a dish of whatever they’ve run out of but not advertised. You have to ask. Very clean. Staff pleasant. Their Facebook page needs work on it as it offers £2 drink vouchers for you to print out. Not possible to do this. They say don’t worry they’ll sort it but then don’t take money of your bill to account for this. Can’t see it staying open long unfortunately. Hope I’m proved wrong as we need a Restaurant like this.
Services & Amenities
Most popular business facilities
Parking
Free
Wi-Fi in Public Areas
Bar
Restaurant
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Free
Front Desk Services
Front Desk with Limited Hours
Languages Spoken
English
Food & Drink
Bar
Lobby Bar
Public Areas
No Smoking in Public Areas
Garden
Cleaning Services
Clothes Dryer
Property Policies
Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 00:00–11:00
Front desk hours: [Mon-Sun]16:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £40.00 (approx. NZD 88.08) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 3
With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.
At The Helm, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.
At The Helm, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers.