Grand Zuri Pekanbaru Reviews
Grand Zuri Pekanbaru
Jl. Teuku Umar No.7, Rintis, Kec, Pekanbaru, Riau, 28141, IndonesiaView Hotel Details
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Grand Zuri Pekanbaru Guest Reviews
4.2/5
Very Good
52 review
Verified reviewsLocation4.4
Amenities4.2
Service3.7
Cleanliness4.6
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Positive reviews(51)
Reviews with photos/video(16)
Awesome stay(10)
Great service(9)
Awesome rooms(6)
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Negative reviews(1)
Trip loyalist
Superior Double Room
Stayed in Aug 2024
Business travelers
19 review
Posted on Aug 21, 2024
The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired.
Front office staffs are friendly but rigid and not flexible.
Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.
Ryan
Superior Twin Room
Stayed in Apr 2024
Business travelers
29 review
Outstanding
Posted on Jun 14, 2024
Nice hotel in pekanbaru city
Staff is nice and very helpfull
Response from Property: Dear Ryan ,Thank you for providing a rating and review to Hotel Grand Zuri Pekanbaru. We are very happy to know you are happy with the facilities we provide.Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and a high level of hygiene. We also have complete facilities such as Aquarious Swimming Pool with children's games, Gym, Function room that is adequate and comfortable with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious parking is also safe.We are waiting for your return at the Grand Zuri Pekanbaru Hotel.Best Regards,Antonius BudionoGeneral Manager
Guest User
Superior - A Twin
Stayed in Jul 2024
Family
4 review
Very Good
Posted on Aug 12, 2024
Breakfast menu bervariasi masakan nusantara, pelayanan ramah, kebersihan ok, view minus tanpa view.
Response from Property: Dear Guest User,
Thank you for giving your rating and review to Hotel Grand Zuri Pekanbaru. We are very happy to know that you are happy with the facilities we provide.
Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied which you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and high hygiene levels. We also have complete facilities such as Aquarious Swimming Pool with children's play facilities, Gym, adequate and comfortable Function room with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious and safe parking.
We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru.
Best Regards,
Antonius Budiono
General Manager
Jibran G
Superior - A Double
Stayed in Dec 2023
Solo travelers
44 review
Outstanding
Posted on Feb 26, 2024
This is the best hotel I stayed at. The view of the city visible at night, the lights of the houses add to the beauty of the view
Response from Property: Dear Jibran G ,Thank you for providing a rating and review to Hotel Grand Zuri Pekanbaru. We are very happy to know you are happy with the facilities we provide.Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and a high level of hygiene. We also have complete facilities such as Aquarious Swimming Pool with children's games, Gym, Function room that is adequate and comfortable with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious parking is also safe.We are waiting for your return at the Grand Zuri Pekanbaru Hotel.Best Regards,Antonius BudionoGeneral Manager
Mahoni
Superior - A Twin
Stayed in Aug 2024
Business travelers
22 review
Very Good
Posted on Sep 24, 2024
The reception stucked her tongue out to me… it was the first time for me(｀ω´)
Zahraakli
Superior - A Twin
Stayed in Jun 2024
Business travelers
16 review
Outstanding
Posted on Jun 26, 2024
Love this place! Clean room and fit with budget, Thank you so much:)
Response from Property: Dear Zahraakli,Thank you for providing a rating and review to Hotel Grand Zuri Pekanbaru. We are very happy to know you are happy with the facilities we provide.Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and a high level of hygiene. We also have complete facilities such as Aquarious Swimming Pool with children's games, Gym, Function room that is adequate and comfortable with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious parking is also safe.We are waiting for your return at the Grand Zuri Pekanbaru Hotel.Best Regards,Antonius BudionoGeneral Manager
atya dessi
Classic Superior Double Room
Stayed in Mar 2023
Business travelers
76 review
Outstanding
Posted on Mar 19, 2023
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Response from Property: Dear Atya Dessi,
Thank you for providing a rating and review of the Grand Zuri Hotel Pekanbaru. We are very happy to know that you are happy with the facilities we provide.
Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied, which you can choose from at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and a high level of hygiene. We also have complete facilities such as an Aquarious Swimming Pool with children's games, a gym, an adequate and comfortable function room with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus a large and safe parking area.
We look forward to welcoming you back to the Grand Zuri Hotel Pekanbaru.
Best Regards,
Antonius Budiono
General Manager
Guest User
Executive Deluxe
Stayed in Jul 2024
Business travelers
126 review
Outstanding
Posted on Jul 7, 2024
Big room
Twill924
Classic Superior Twin Room
Stayed in Jan 2022
Family
7 review
Amazing
Posted on Feb 22, 2022
Great family vacation with lots of history, great friendly service
Response from Property: Dear Twill924,Thank you for providing a rating and review to Hotel Grand Zuri Pekanbaru. We are very happy to know you are happy with the facilities we provide.Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and a high level of hygiene. We also have complete facilities such as Aquarious Swimming Pool with children's games, Gym, Function room that is adequate and comfortable with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious parking is also safe.We are waiting for your return at the Grand Zuri Pekanbaru Hotel.Best Regards,Antonius Budiono
Winda Ayu
Classic Superior Double Room
Stayed in Jan 2022
Travel with friends
7 review
Very Good
Posted on Jan 31, 2022
Nice trip with grand zuri
Guest User
Classic Superior Double Room
Stayed in Jun 2022
Business travelers
4 review
Great
Posted on Aug 8, 2022
Bagus
Risa Herlina
Superior Twin Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 8, 2024
good for family
the hotel is clean, the rooms are also clean
strategic location in front of the hotel there is an Alfa and many people selling food
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AuliaMirna
Superior - A Double
Stayed in Aug 2024
Solo travelers
9 review
Outstanding
Posted on Aug 3, 2024
this is my second time staying here. I want to say thank you for Ms. Vinka, very friendly in service and the checkin process was very fast. I was also given a room upgrade, it's an honor. I really like the facilities at this hotel and all the furniture and facilities here are all new and make me comfortable and will come back here again. there is a little advice, the first time I stayed here there was a problem, namely checkin took a long time and I was only able to check in to the room at 3pm and the receptionist was not friendly and didn't smile, please pay attention. but it's ok i will be back later, thank you grand zuri
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Anonymous User
Superior - A Twin
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jul 26, 2024
The location is quite close to the city center, and the check-in process is quite easy, the price on the trip is also cheaper
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elsa
Superior - A Double
Stayed in Apr 2024
Family
7 review
Amazing
Posted on Apr 16, 2024
The hotel is very clean..
Recommended for those who bring family..
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